Dining Room Manager
CASINO VICKSBURG LLC•Robinsonville, MS
•Onsite
About The Position
The Dining Room Manager is responsible for overseeing all front-of-house operations of the steakhouse, ensuring exceptional guest service, operational excellence, team development, and compliance with company standards. The Dining Room Manager works closely with the Restaurant Manager and Director of Food & Beverage to maximize guest satisfaction, employee engagement, and financial performance.
Requirements
- High School Diploma or GED required.
- Minimum 3–5 years of restaurant management experience, preferably in a high-volume steakhouse, upscale casual, fine dining, hotel, or casino environment.
- Strong leadership, communication, and guest relations skills.
- Knowledge of food, wine, beverage service, and restaurant operations.
- Proficiency with POS systems, scheduling software, and Microsoft Office applications.
- Strong leadership and team-building skills.
- Excellent verbal and written communication.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong conflict resolution and decision-making skills.
- Ability to analyze operational reports and financial performance metrics.
- Knowledge of responsible alcohol service practices.
Nice To Haves
- Associate's or Bachelor's degree in Hospitality Management preferred.
Responsibilities
- Lead daily dining room operations and ensure superior guest experiences.
- Supervise servers, hosts, bussers, bartenders, and support staff.
- Conduct pre-shift meetings and communicate menu changes, promotions, and service expectations.
- Monitor service standards and ensure consistent execution.
- Resolve guest complaints promptly and professionally.
- Assist with recruiting, hiring, training, coaching, and performance evaluations.
- Develop employee schedules and manage labor costs.
- Monitor sales performance and recommend strategies to increase revenue.
- Ensure compliance with health, sanitation, safety, and alcohol service regulations.
- Coordinate with culinary and bar teams to ensure smooth service execution.
- Maintain dining room cleanliness, appearance, and organization.
- Complete administrative reports and operational documentation as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
