Dining Room Manager - Colonial Heritage Club

Colonial Heritage Club•Williamsburg, VA

1d•Onsite

About The Position

Colonial Heritage Club is seeking an energetic, service-focused, and experienced Dining Room Manager to lead our front-of-house restaurant operations. This leadership role is responsible for delivering an outstanding member and guest experience while driving operational excellence, team development, financial performance, and service consistency. If you have a passion for hospitality, enjoy developing high-performing teams, and thrive in a fast-paced environment where member satisfaction is the top priority, we invite you to join our team.

Requirements

2–4 years of restaurant, club, hospitality, or food and beverage management experience.
Proven leadership experience supervising and motivating teams.
Strong understanding of restaurant financials, budgeting, and revenue management.
Excellent customer service and relationship-building skills.
Strong organizational, problem-solving, and decision-making abilities.
Ability to effectively manage multiple priorities in a fast-paced environment.
Professional communication and interpersonal skills.
Proficiency with Microsoft Office and Google applications.

Nice To Haves

Bilingual skills are a plus.
Passion for hospitality and member service
Strong leadership and team-building skills
Adaptability and flexibility
Sound judgment and accountability
Positive attitude and professional presence
Ability to resolve challenges quickly and effectively
Commitment to excellence and continuous improvement

Responsibilities

Lead and manage all front-of-house dining operations to ensure exceptional guest experiences.
Drive restaurant sales, profitability, and revenue growth.
Develop and implement marketing initiatives to increase member engagement and attract new business opportunities.
Monitor and analyze financial performance, budgets, and revenue management strategies.
Partner with the Executive Chef to develop menus, pricing strategies, specials, and promotional offerings.
Maintain high standards of food quality, beverage service, cleanliness, and presentation.
Respond promptly and professionally to member and guest feedback.
Hire, train, coach, mentor, and develop service team members.
Create and manage employee schedules and daily workflows.
Maintain proper inventory levels and oversee ordering of supplies and equipment.
Ensure compliance with all health, safety, sanitation, and licensing regulations.
Foster a positive, team-oriented culture focused on service excellence.
Prepare operational and financial reports as required.
Assist team members as needed to ensure seamless service during peak periods.