Full Time Dining Room Lead
About The Position
Oaknoll is seeking a full-time Dining Room Lead to support its restaurant-style dining rooms and help provide residents with a positive experience and exceptional service. The role works closely with dining staff and residents to contribute to a welcoming, home-like environment consistent with Oaknoll’s CREATE values: caring, respect, enthusiasm, awareness, teamwork, and encouragement. The Dining Room Lead provides daily direction and support to dining team members, trains and onboards new employees, and helps ensure smooth operation of dining services. The role identifies and reports service, staffing, performance, food safety, and other operational concerns to the Director of Dining Services, and supports efforts to resolve them while maintaining consistent dining standards. The Lead also assists with special dining events and community functions, and fills in as needed in food preparation, cooking, or serving roles during staffing shortages or unexpected absences. Some scheduling flexibility is necessary, including the ability to work weekends and holidays when needed. Oaknoll is a not-for-profit continuing care retirement community in Iowa City, Iowa, providing resident-centered services.
Requirements
- At least 2 years of experience in food customer service or a related field.
- Effective communication skills, emotional maturity under stress, exceptional judgment, and customer service skills.
- Flexibility in scheduling, including the ability to work weekends and holidays when needed.
Nice To Haves
- Experience working in senior living.
Responsibilities
- Provide daily direction and support to dining team members.
- Train and onboard new employees.
- Help ensure the smooth operation of dining services and maintain consistent dining standards.
- Identify concerns involving service, staffing, performance, food safety, or other operational issues; report them to the Director of Dining Services and support their resolution.
- Assist with special dining events and other community functions.
- Step in as needed in food preparation, cooking, or serving roles to maintain service during staffing shortages or unexpected absences.
Benefits
- Competitive pay
- Paid time off
- Retirement plan with company contributions
- 40% off employee meals
- Free use of gyms and pool
- Weekly access to a Nurse Practitioner free of charge
- Onsite parking
- Tuition reimbursement
- Scholarship program
- Student loan repayment assistance
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Flexible spending accounts (FSAs)
- Voluntary short-term and long-term disability insurance for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
