Dining Room Associate

Novel Place Blue Springs•Blue Springs, MO

16h•$16 - $17

About The Position

The Dining Room Associate provides table service and dining room set-up for residents, with an emphasis on relationship-based hospitality, consistency, and familiarity. The role includes taking and delivering orders, engaging with residents, maintaining clean and set tables, and completing end-of-shift duties in the dining room and kitchen. The associate supports the organization’s mission, values, and culture and works cooperatively with coworkers and other departments.

Requirements

Strong command of English sufficient to speak, read, and write and to communicate with residents.
Experience providing excellent customer service.
Positive attitude and ability to work well with cooks and other staff.
Ability to perform high-quality work while unsupervised.
Ability to deliver orders in a timely manner.
Flexible availability during dining operations; willingness to work any shift to meet staffing needs.
Ability to continuously perform duties involving walking, standing, or sitting.
Ability to work both indoors and outdoors.
Ability to lift, carry, and push 0–10 pounds constantly, 11–50 pounds frequently, and 51–100 pounds occasionally.
Ability to climb stairs frequently; an elevator may be available as an alternative.
Ability to bend frequently at the waist, knees, hips, and spine, potentially while manipulating weights of 25 pounds or more.
Ability to twist or rotate occasionally at the trunk, hips, knees, and neck while manipulating weights of 25 pounds or more.
Ability to reach overhead occasionally while manipulating 10 pounds or less, and below the waist while manipulating 25 pounds or more.
Ability to read clearly with or without corrective lenses.
Ability to hear telephones, audible alarms, bells, and signals related to resident safety, with or without hearing devices.

Responsibilities

Support the organization’s mission, core values, goals, culture, and vision.
Complete all state-mandated continuing education hours each year.
Promote teamwork through cooperative interactions with coworkers and other departments.
Maintain a positive and professional image through actions and dress.
Represent the property positively and communicate the organization’s values to residents, visitors, coworkers, and the community.
Accurately take food and drink orders from residents and guests with a positive attitude.
Engage with residents in a friendly manner.
Deliver meals to residents’ rooms.
Know the menu and make suggestions.
Check that tables are enjoying their meals and take action to correct problems.
Perform end-of-shift duties in the dining room and kitchen.
Clear, clean, and set tables.
Perform other duties consistent with the position as assigned.