Dining Room Assistant Manager
About The Position
The Dining Room Assistant Manager assists the Dining Room Manager in providing a quality dining experience by overseeing dining room staff and maintaining a pleasant, clean dining environment. The role directly supervises at least two full-time associates and may oversee daily dining room, room service, and convenience store operations. It also supports staffing, scheduling, training, resident billing, and special events. The position requires interaction with residents, coworkers, and vendors, and may include assisting during mealtimes, greeting and seating residents and guests, and being on call as needed.
Requirements
- Associate’s degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
- Current ServSafe Certification.
- Obtain and hold any locally, state, and/or county-required food handling or sanitation licenses and certificates.
- Outgoing, cheerful, energetic, friendly, and organized personality.
- Enjoy working with older adults.
- Ability to walk and stand for long periods.
- Ability to work effectively with diverse personalities and treat people with dignity and respect.
- Ability to read and write English and communicate with residents and other employees.
- Ability to follow oral and written directions.
- Ability to use sound judgment and experience to solve moderately complex problems.
Responsibilities
- Supervise daily operations of the dining room, room service, and convenience store, if applicable.
- Assign wait staff to designated sections and staff to appropriate side work; inspect work to ensure proper completion.
- Ensure room service orders are delivered promptly and properly.
- Ensure smooth and timely opening and closing of the dining room.
- Ensure adequate service staffing for each shift and arrange coverage for absences.
- Oversee resident billing for food service charges.
- Assist in producing weekly schedules for service staff within budgetary guidelines.
- Lead training for new dining room associates and conduct required ongoing training sessions.
- Supervise special events.
- Assist service staff during mealtimes as needed.
- Assist in greeting and seating residents and guests as needed.
- In consultation with the Dining Services Director, hire, train, discipline, and terminate departmental associates in accordance with company policies.
- Maintain the resident request logbook and forward requests to the Chef and/or Food Service Director.
- Perform other duties assigned by the supervisor.
Benefits
- Medical, dental, and vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates outside California
- Optional ID theft protection and pet insurance
- Paid time off for full-time associates
- Paid holidays for full-time associates
- Company-provided life insurance for full-time associates
- Adoption benefit for full-time associates
- Short- and long-term disability coverage for full-time associates
- Flexible Spending Accounts for full-time associates
- Health Savings Account for full-time associates
- Optional life and dependent life insurance for full-time associates
- Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates
- Tuition reimbursement for full-time associates
- Eligible associates may receive an advance of naturalization application fees, up to $725, subject to applicable taxes and withholding, after at least one year of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
