Dining Room Manager

Cogir Management, USA•Potomac, MD

1d•Onsite

About The Position

The Dining Room Manager leads the daily front-of-house operations of the community restaurant at Cogir Senior Living. The role trains and manages dining team members, supports an excellent resident dining experience, and builds lasting relationships with residents. Responsibilities include coordinating with the kitchen team, accommodating special requests, resolving complaints, maintaining food safety and sanitation compliance, managing schedules and supplies, and covering shifts resulting from call-offs. The position calls for a hospitality-focused leader who can create memorable dining experiences.

Requirements

High school diploma or equivalent.
Food Handler Card or ServeSafe certification, or the ability to obtain one, and an understanding of kitchen and dining sanitation and food codes.
At least four years of full-cycle food service experience in an upscale dining environment.
Excellent interpersonal and communication skills.
Team-oriented attitude and demonstrated leadership skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Problem-solving and conflict-resolution skills.
Friendly, patient, and professional demeanor.
Strong attention to detail and commitment to excellent customer service.
Availability to work flexible shifts, including weekends and holidays.

Nice To Haves

Two years of supervisory or front-of-house/dining room management experience.
Previous experience in senior living.

Responsibilities

Direct and manage all food and beverage staff for front-of-house operations.
Ensure resident satisfaction through a high-quality dining experience.
Provide initial and ongoing training for dining room staff, including servers and support personnel.
Prepare weekly schedules, adjust them for community events, and maintain budget controls.
Monitor table assignments and seating arrangements to accommodate residents’ needs and preferences.
Organize and oversee special dining events, holiday celebrations, and themed meals.
Assist in maintaining inventory control of food, alcohol, supplies, and equipment.
Monitor food-handling procedures and service flow.
Order and manage dining room supplies, including linens, utensils, and tableware.
Build strong relationships with residents and address feedback, concerns, and special requests.
Provide a safe and comfortable work environment while following company policies and procedures.
Cover shifts resulting from call-offs.
Ensure compliance with local health department regulations and Cogir Senior Living standards.