Dining Room Manager

Brookdale Senior Living Inc.•Charlotte, NC

About The Position

The Dining Room Manager oversees dining room staff and operations to provide quality dining experiences and maintain a pleasant, clean dining environment. The role manages daily dining room, room service, and—if applicable—convenience store operations; coordinates staffing, schedules, training, and service coverage; oversees food-service billing and special events; and supports service staff and residents as needed. In consultation with the Dining Services Director, the manager participates in hiring, training, discipline, and termination of departmental associates in accordance with company policies. The role also maintains the resident request logbook and forwards requests to the Chef and/or Food Service Director. Brookdale describes itself as a nationwide company with 589 communities as of November 30, 2025, and highlights training and career-growth opportunities. The posting notes that benefits vary by employment status and distinguishes benefits available to part-time and full-time associates from those available only to full-time associates.

Requirements

Associate’s degree or equivalent from a two-year college or technical school; or two to three years of related experience and/or training; or an equivalent combination of education and experience.
Current ServSafe Certification.
Obtain and hold any locally, state, or county-required food-handling and sanitation licenses or certificates.
Have an outgoing, cheerful, energetic, friendly, and organized personality, and enjoy working with older adults.
Be capable of walking and standing for long periods.
Ability to read and write English, communicate with residents and employees, and follow oral and written directions.

Responsibilities

Manage daily operations of the dining room, room service, and convenience store, if applicable.
Assign wait staff to sections and staff to side work, and inspect work for proper completion.
Ensure room service orders are delivered promptly and correctly.
Ensure the dining room opens and closes smoothly and on time.
Ensure adequate service staffing for each shift and arrange coverage for absences.
Oversee resident billing of food service charges.
Assist in producing weekly service-staff schedules within budgetary guidelines.
Lead training for new dining room associates and conduct required ongoing training.
Supervise special events.
Assist service staff during mealtimes as needed.
Assist with greeting and seating residents and guests as needed.
In consultation with the Dining Services Director, hire, train, discipline, and terminate departmental associates in accordance with company policies.
Maintain the resident request logbook and forward requests to the Chef and/or Food Service Director.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may participate in the company’s 401(k) program.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional identity-theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.