About The Position

Mercier Consultancy Group is hiring a Greek-speaking Digital Trust and Safety Specialist for an on-site position in Sofia, Bulgaria. The role is in the social media industry and focuses on protecting online communities and maintaining a safe, high-quality user experience. The specialist will review user-generated content, assess reported material and account activity, and apply safety policies in context of Greek-speaking online communities. The position also involves working with cross-functional teams to improve guidelines and moderation processes.

Requirements

  • Native or fluent Greek, spoken and written.
  • Valid EU passport.
  • Strong interest in pursuing a career in social media and digital safety.
  • Excellent analytical skills and ability to make objective, policy-driven decisions.
  • Ability to relocate to Sofia, Bulgaria, for an on-site position.
  • High digital literacy and familiarity with various social media platforms.

Responsibilities

  • Monitor and review user-generated content across social media platforms for compliance with safety policies.
  • Analyze reported content for risks such as hate speech, harassment, and prohibited material.
  • Moderate content for the Greek-speaking online community with high accuracy and efficiency.
  • Collaborate with cross-functional teams to refine trust and safety guidelines.
  • Stay informed about digital safety trends and regional cultural nuances to make context-aware decisions.
  • Investigate account activity to mitigate platform abuse and maintain user trust.
  • Provide constructive feedback to improve internal moderation tools and automated safety processes.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Relocation concierge support for documentation, accommodation, and settling in.
  • Monthly performance bonus.
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