About The Position

Mercier Consultancy Group is seeking a Hebrew-speaking Digital Trust and Safety Specialist for an on-site role in Sofia, Bulgaria. The position supports a social media platform by moderating Hebrew-language content, identifying safety risks, investigating policy violations, and helping maintain community standards, brand safety, and platform integrity. The specialist will work with cross-functional teams to improve content policies and moderation workflows, while maintaining quality and productivity in a fast-paced and evolving industry. Candidates must be able to relocate to Sofia.

Requirements

  • Native or fluent Hebrew, spoken and written.
  • Strong proficiency in English for corporate communication.
  • Experience or a strong interest in the social media industry, particularly content moderation or trust and safety.
  • Excellent analytical skills and the ability to make objective, data-driven decisions.
  • A proactive mindset and interest in long-term work in an international environment.
  • Ability to relocate to Sofia, Bulgaria, for an on-site role.

Responsibilities

  • Monitor and moderate user-generated content on social media platforms to ensure compliance with global community standards.
  • Analyze trends and potential safety risks in Hebrew-language digital interactions to protect the user community.
  • Use professional judgment when reviewing sensitive digital material to ensure brand safety and platform integrity.
  • Collaborate with cross-functional teams to refine content policies and improve moderation workflows.
  • Investigate reports of policy violations and resolve them promptly and accurately in line with company guidelines.
  • Maintain high levels of quality and productivity in the evolving social media trust and safety environment.
  • Act as a brand ambassador by upholding the social media platform’s values and safety protocols.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Comprehensive health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Relocation concierge support for documentation, accommodation, and settling in.
  • Monthly performance bonus.
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