About The Position

Mercier Consultancy Group is recruiting a Czech-speaking Digital Trust and Safety Specialist to work on-site in Sofia, Bulgaria, for a major global social media platform. The role supports the integrity of the platform by moderating user-generated content, enforcing safety policies, and helping maintain a secure and positive environment for users. The position calls for applying Czech linguistic and cultural knowledge to content decisions, collaborating with cross-functional teams, and handling sensitive information professionally and confidentially. The employer seeks someone committed to long-term residency in Bulgaria and able to work accurately and productively in a fast-paced digital environment.

Requirements

  • Native or fluent Czech, spoken and written.
  • Professional proficiency in English to navigate internal systems and collaboration tools.
  • Previous experience or a strong interest in content moderation or social media safety roles.
  • Ability to work on-site in Sofia, Bulgaria.
  • Analytical mindset and ability to make consistent, sound decisions under pressure.
  • Commitment to long-term residency in Bulgaria.

Responsibilities

  • Evaluate and moderate user-generated content across social media platforms to ensure adherence to safety policies.
  • Identify and mitigate potential risks and community guideline violations.
  • Apply Czech linguistic and cultural insights when analyzing complex content moderation scenarios.
  • Collaborate with cross-functional teams to refine safety processes and improve user experience.
  • Handle sensitive information with professionalism and confidentiality.
  • Maintain high accuracy and productivity standards in a fast-paced digital environment.
  • Stay updated on evolving social media industry trends and safety guidelines.

Benefits

  • Competitive monthly salary.
  • Monthly performance bonus.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Free relocation concierge support for documentation, accommodation, and settling in.
  • Opportunity to build a career at a leading social media firm.
  • Vibrant, multicultural work environment in Sofia.
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