Dutch Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group

19h•Onsite

About The Position

Mercier Consultancy Group is seeking exceptional candidates for a Dutch Speaking Digital Trust and Safety Analyst position in Bulgaria, supporting a major global social media platform. This role is crucial for maintaining online integrity by moderating content and enforcing community standards to ensure a secure and positive environment for millions of users.

Requirements

Native or fluent Dutch (spoken and written) is mandatory.
Valid EU passport is mandatory.
Strong proficiency in English.
A mature, resilient, and professional mindset capable of handling sensitive digital content.
Excellent analytical skills and attention to detail.

Nice To Haves

Previous experience in content moderation, customer support, or trust and safety within the social media industry is considered a significant asset.

Responsibilities

Analyze and moderate user-generated content on social media platforms to ensure compliance with community safety guidelines.
Investigate reports of policy violations, including harassment, misinformation, and sensitive digital content.
Maintain high levels of accuracy and quality while processing high volumes of data in Dutch.
Collaborate with cross-functional teams to refine and improve safety protocols in an ever-evolving social media landscape.
Stay updated on global trends and cultural nuances to better interpret content safety risks.
Provide detailed feedback on policy trends to stakeholders to help improve the platform's security framework.
Participate in ongoing training sessions to ensure expertise in trust and safety remains best-in-class.