Digital Specialist Trauma

Johnson & Johnson•West Chester, PA

9d•Remote

About The Position

Johnson & Johnson is seeking a Digital Specialist to join its Digital Trauma Sales organization. This field-based sales role is a subject matter expert in the Trauma digital technologies platform, supporting commercial launch plans and initially driving adoption of the Vector platform and other technologies as needed. The position is eligible for the Company’s variable incentive compensation program. Candidates need reasonable access to a major airport because of travel requirements. The role maintains a validated customer sales pipeline, meets quarterly area sales forecast goals, executes installations through education of internal and external customers, and increases awareness across the assigned area. The specialist works with trauma sales, digital sales management, education teams, field service, surgeons, and other stakeholders to support customer adoption and successful use of the platform. The position may require up to 75% domestic travel, weekend work, and overnight stays. Most work takes place in surgeon offices and hospitals, including operating-room case coverage. Remote work may be considered on a case-by-case basis if approved by the Company. The successful candidate is a resilient, curious learner with a growth mindset who commits to training and improvement, uses feedback, and is proficient with digital technologies. The position is within Johnson & Johnson’s Orthopaedics business, which is planned to separate and operate as DePuy Synthes, subject to required approvals and other conditions. If the separation is completed, the employee is anticipated to become an employee of DePuy Synthes under its employment processes, programs, policies, and benefit plans.

Requirements

Bachelor’s degree in Sales, Life Sciences, Business, Engineering, or a related field.
At least 3 years of success selling or commercializing digital technologies, capital equipment, and/or software solutions in healthcare B2B relationships.
At least 3 years of medical sales experience.
Experience providing customer service to healthcare professionals, driving adoption of new technologies, and building trust-based relationships.
Experience launching new products through commercialization.
Awareness of adult learning principles and educational enablers that drive procedural confidence and utilization.
Ability to work in a clinical, technical, and professional sales environment.
Excellent verbal, written, and presentation skills.
Ability to work independently as a self-starter; strong organization, motivation, energy, and resourcefulness.
Willingness and ability to relocate now and/or in the future as business needs evolve.
Valid driver’s license and willingness to undergo hospital credentialing.
Proficiency using Microsoft Office.
Willingness and ability to travel domestically up to 75%, including likely weekend work and possible overnight stays away from home.

Nice To Haves

Medical device or implant industry experience, particularly in orthopedics, endoscopy, navigation, or robotic capital equipment systems.

Responsibilities

Coordinate with the trauma sales organization to assess leads and conduct prospecting.
Drive clinical demonstrations and clinical advocacy efforts, and demonstrate the value proposition and vision of the technology.
Lead site installations and early case support with the sales consultant team.
Work with Trauma Digital Sales Management to grow the area pipeline, monitor placement utilization, and meet enabling technologies forecast goals.
Demonstrate a strong understanding of clinical and capital selling pathways for digital products.
Align digital business plans with area strategic goals.
Partner with Commercial Education, Professional Education, and Area Sales Leadership to deliver timely, impactful education programs.
Lead targeted regional tissue labs, product demonstrations, industry meeting interactions, and associated surgeon engagements.
Deliver hospital-based onboarding programs and in-services for surgical teams, including surgeons, PAs, operating-room technicians, and radiology technicians.
Support the field service organization in carrying out service and repair protocols.
Influence area budgets and ensure strategic use of funding.
Use data to influence internal and external stakeholders and drive decisions.
Identify area needs, risks, and strategies that support a successful customer experience and proliferation of the platform.

Benefits

Participation in the Company’s consolidated retirement plan (pension) and 401(k) savings plan, subject to plan terms.
Sales incentive compensation program, subject to applicable plan terms.
Vacation: 120 hours per calendar year, subject to policy and hire-date terms.
Sick time: 40 hours per calendar year; 48 hours for Colorado employees and 56 hours for Washington employees, subject to policy and hire-date terms.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement.
Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time off: 80 hours per calendar year.