Digital Solutions Engineer

Jacobs Management GroupTampa, FL
Remote

About The Position

This is a national expert role for middleware, connectivity, and cybersecurity across the portfolio of a global leader in hemostasis diagnostics. The position is the technical backbone of their digital ecosystem, shaping how every customer gets connected and secured. It offers a national-impact role setting the standard for middleware installs, rule development, and digital escalations. It is a remote position, with candidates ideally based near Tampa, FL. The role owns the digital workstream from pre-sale demos through go-live and stabilization, and provides a direct line to Product Management to shape the digital roadmap.

Requirements

  • Hands-on middleware experience in a clinical laboratory or IVD vendor setting
  • Fluency in HL7/ASTM, network configuration, virtualization, and database structures
  • Able to travel up to 60%, including occasional international trips

Responsibilities

  • Leading middleware installation, configuration, and troubleshooting across ASTM/HL7 interfaces
  • Authoring and optimizing expert rules that outperform LIS-native engines
  • Serving as the national Tier-2 escalation point for connectivity and rule issues
  • Partnering with the cybersecurity team on risk assessments and mitigation plans
  • Building playbooks and training internal teams on Tier-1 support
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