Digital Solutions Consultant

Rockwell Automation • Columbus, OH

4d • Remote

About The Position

The Digital Solution Consultant is a pre-sales solutions expert in Process Optimization, Model Predictive Control (MPC), and Advanced Process Control (APC). The role supports the sales cycle through customer discovery, technical qualification, Benefits Studies, and solution scoping. It requires an understanding of customer industries and applications. In partnership with Sales and cross-functional stakeholders, the consultant translates process findings into value propositions and helps customers make informed investment decisions. The position reports to the MPC Sales Manager, is remote, and requires travel to customer sites.

The consultant leads customer engagement and technical and commercial qualification; assesses process performance and potential value; develops solution scopes and proposals; supports technical presentations and order conversion; and maintains application expertise. Delivery retains responsibility for functional design, implementation, and engineering standards.

Requirements

• Bachelor's degree or equivalent years of work experience.
• Legal authorization to work in the U.S.; employment visa sponsorship is not available for this opening, now or in the future.
• Ability to travel 40% of the time.
• Valid driver's license.

Nice To Haves

• Typically 5+ years of experience in manufacturing operations or supporting manufacturing customers.
• Industry experience in CPG, Mining & Cement, Chemicals, or Oil & Gas.
• Knowledge of MPC/APC, process optimization, PFDs, P&IDs, and control strategies.
• Experience leading complex, cross-functional pre-sales pursuits in global organizations.
• Familiarity with advanced analytics, including AI, machine learning, or neural networks.

Responsibilities

• Own customer engagement, technical discovery, opportunity qualification, and coordination of pre-sales activities for MPC/APC sales opportunities.
• Evaluate application fit, current control capabilities, and the availability of process information to technically qualify opportunities.
• Support Sales in commercial qualification using MEDPICC, BANT, or another appropriate framework.
• Work with Sales and customer stakeholders to clarify business problems, operating objectives, decision criteria, and requirements for evaluating MPC solutions.
• Lead Benefits Studies to quantify potential improvements and develop business cases grounded in customer operational drivers.
• Conduct process discussions and customer interviews to understand operations, process challenges, bottlenecks, constraints, and operational KPIs.
• Review process flow diagrams, piping and instrumentation diagrams, and operating procedures to assess MPC/APC suitability.
• Analyze historical process and quality data to establish baseline performance and identify optimization potential.
• Document assumptions and data limitations underlying benefit estimates.
• Translate assessment findings into recommended solution scopes, engineering estimates, and bills of materials, documenting application requirements, assumptions, boundaries, and exclusions.
• Own and oversee the end-to-end proposal workflow, developing, reviewing, approving, and delivering proposals in accordance with organizational standards and customer requirements.
• Collaborate with delivery to validate feasibility, scope, and timeline.
• Provide a documented handoff of agreed scope and assessment findings to delivery.
• Support direct and indirect sales with technical presentations that build awareness of MPC solutions, differentiate proposed applications, and inform proposal language.
• Present Benefits Studies and business value to operational and business audiences, addressing questions, technical objections, and scope clarifications.
• Work with Sales Management to prioritize strategic pursuits and coordinate cross-functional pre-sales activities that advance customer decisions and support order objectives.
• Maintain practical knowledge of MPC/APC applications, manufacturing processes, industry practices, and evolving customer requirements.
• Develop and share sales enablement and training materials, including presentations, application data sheets, ROI calculators, case studies, and application papers.
• Contribute application insights to go-to-market discussions and provide Product Management with customer requirements and deployment-related feedback.

Benefits

• Health insurance including medical, dental, and vision
• 401k
• Paid time off
• Parental and caregiver leave
• Flexible work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level