Digital Banking Solutions Consultant

Fiserv•Remote, Texas, IA
•$100,000 - $162,000

About The Position

As a Digital Banking Solutions Consultant at Fiserv, you will provide expert digital sales consultation to clients, proactively driving value-based technical solutions and capabilities. You will collaborate with peers to influence product development leadership on digital roadmap strategy. Through thought leadership and technical excellence in sales, and by ensuring a seamless handoff to delivery for complex solutions involving multiple products and services, you will help clients optimize their use of Fiserv capabilities. The role works closely with sales, clients, servicing teams, Product Management, and Technology. It includes developing proposals and technical solution designs, participating in prospect qualification and product demonstrations, communicating product roadmaps, and sharing client and market feedback. Approximately 25–30% travel off-site or to other office locations is expected. The role uses a computer and audio equipment, requires rotational on-call availability during non-standard and/or overnight hours, and requires flexibility to work overtime, including weekends and holidays. Candidates must already have valid, unrestricted U.S. work authorization; sponsorship is not available.

Requirements

  • At least 6 years of experience in financial institutions or technology vendors serving financial institutions or merchants.
  • At least 6 years of experience in sales, pre-sales, or software solutions implementation in a similar solution domain.
  • At least 6 years of equivalent combination of educational background, related experience, and/or military experience.
  • Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.
  • Ability to use a computer and audio equipment.
  • Availability for rotational on-call duty during non-standard and/or overnight hours.
  • Flexibility to work overtime, including weekends and holidays.
  • Ability to travel approximately 25–30% off-site or to other office locations.

Nice To Haves

  • Bachelor’s degree in business, accounting, finance, or a related field, or equivalent experience.

Responsibilities

  • Work closely with the sales team to support sales targets while adhering to cost-of-sales objectives.
  • Develop value-based proposals and architect technical solutions; document technical designs, potential implementation phases, and work streams.
  • Lead internal and external technical customer meetings to validate discoveries and solutions, ensure a smooth transition to servicing teams, and maintain consistent communication.
  • Collect and share client feedback internally to enhance customer experience and inform future product development.
  • Participate in RFI/RFP development, prospect qualification, discovery, product demonstrations, technical discussions, and solution proposals.
  • Drive sales opportunities within existing accounts while supporting customers in achieving their objectives.
  • Stay informed about the product roadmap and communicate it effectively to prospects and clients to support business opportunities.
  • Provide market feedback to Product Management and Technology to address gaps between product functionality and market demands.

Benefits

  • Fuel Your Life program supporting physical, financial, social, and emotional well-being.
  • Paid holidays and generous time-away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof peer-recognition program with points redeemable for rewards.
  • Eight Employee Resource Groups.
  • Training, development, and internal mobility opportunities.
  • Retirement planning and discounted shares through the Employee Stock Purchase Plan.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Tuition assistance and reimbursement program.
  • Paid parental, caregiver, and military leave.
  • Annual incentive opportunity for eligible associates, potentially delivered as a mix of cash bonus and equity awards.
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