Digital Shopper 6-7AM Start - Weekends Required

Meijer•Grandville, MI

1d•Onsite

About The Position

The Digital Shopper, also referred to as a Digital Clerk, fulfills customers’ online curbside orders and supports a smooth, friendly pickup experience. The role involves shopping orders throughout the store, verifying and bagging products, staging orders according to food safety guidelines, and serving customers at curbside pickup. The position is described as having a 6–7 AM start and requiring weekends.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Fulfill online customer orders quickly and accurately.
Provide courteous service at the curbside pickup area, including collecting payment and supporting the carside pickup experience.
Greet customers in person and by phone and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.