Digital Shopper

Meijer•Lafayette, IN

12d

About The Position

The Digital Shopper is responsible for fulfilling customers’ online curbside orders and creating a smooth, friendly pickup experience. The role involves shopping orders accurately and efficiently, preparing them for pickup, and providing courteous customer service from order fulfillment through payment collection. The team member receives workflow through a dashboard and performs related tasks throughout the shift, following store procedures and food safety guidelines. Training is provided.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures in an efficient and consistent way.
Ability to perform physical tasks, including lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Fulfill online curbside orders accurately and efficiently.
Provide service at the curbside pickup area, including order fulfillment and payment collection during the carside experience.
Greet customers courteously in person and by phone and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.