Digital Shopper

Meijer • Ypsilanti, MI

3d

About The Position

The Digital Shopper is responsible for fulfilling customers’ online curbside orders and creating a smooth, friendly pickup experience. The role involves shopping orders throughout the store, verifying and bagging products, staging orders according to food safety guidelines, and providing service and collecting payment at curbside pickup. The position also helps maintain a clean pickup area and supports other tasks as needed.

Requirements

• High school diploma or equivalent.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• At least 1 year of experience.
• Detail-oriented, organized, and dependable.
• Able to follow procedures efficiently and consistently.
• Ability to perform physical tasks including lifting, bending, twisting, and standing for extended periods.

Nice To Haves

• Prior retail experience.
• Past cashier experience.
• Past online ordering experience.

Responsibilities

• Fulfill customers’ online orders accurately and efficiently.
• Provide service at the curbside pickup area, including collecting payment and supporting the carside experience.
• Greet customers courteously in person and by phone and respond to their questions and needs.
• Maintain positive working relationships with customers, store team members, and leadership.
• Resolve customer concerns promptly, partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan and verify products, and bag items according to bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for pickups.
• Support other tasks as needed to keep operations running smoothly.

Benefits

• Weekly pay.
• Scheduling flexibility.
• Paid parental leave.
• Paid education assistance.
• Team member discount.
• Development programs for advancement and career growth.
• 401(k) with company contributions.
• Paid family care leave.
• Medical, dental, and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED