Digital Sales Representative

Ocean Network Express•Boise, ID

2d•Hybrid

About The Position

The Digital Sales Representative is an office-based sales position reporting to the Digital Sales Supervisor. The primary objective of this role is to accelerate the adoption, volume growth, and long-term user retention of the ONE Quote platform. The role focuses on shifting customers toward a digital self-service booking model, and leading promotional activities to secure brand new ONE customers using this platform.

Requirements

Excellent written and verbal communication
Ability to analyze data in various visualization tools
Successful persuasion, negotiation, and problem-solving skills with customers and stakeholders both inside and outside of ONE

Nice To Haves

1+ years of experience in container shipping or logistics sectors preferred
Bachelor’s Degree Preferred

Responsibilities

Achieve the assigned weekly container volume booking budget through the ONE Quote platform.
Collaborate with pricing teams to ensure competitive rate offerings to the ONE Quote market.
Maintain accuracy on all freight quotes generated and bookings processed to minimize billing discrepancies.
Collaborate with space management to align online space provisions with demand and growth targets.
Engage with ONE Communications team for digital promotions and automated mass customer outreach.
Increase the number of unique customers utilizing the ONE Quote platform quarter-over-quarter.
Ensure compliance with standard operating procedures (SOPs) for data entry, system troubleshooting, and customer profile maintenance within internal systems.
Liaise with sales for intake of new ONE Quote customers who previously worked with ONE via offline contracts.
Analyze relevant market data to identify new target accounts and prescribe actions to win.
Anonymously troubleshoot commercial issues escalated by customers in relation to the ONE Quote offering.