Digital Product Manager, Tissue Acquisition Experience

Natera

2d • $114,200 - $142,800 • Remote

About The Position

The Product Manager will drive the product roadmap for the end-to-end tissue acquisition journey for internal and external users at Natera. The role partners with stakeholders across the company to improve products and address pain points for patients, clinics, pathology labs, and operations teams. It involves building software solutions that streamline tissue acquisition, reduce the time and effort required for tissue collection, and support growth of Natera’s Signatera testing.

The Product Manager will shape product strategy, identify opportunities through data and stakeholder feedback, define product requirements, and guide delivery with UX, engineering, and QA partners. The role also works with subject-matter experts to define processes and service-level agreements and plan operational changes associated with platform and feature launches.

Requirements

• Bachelor’s degree in engineering, business, healthcare, or a related field.
• 3–5+ years of experience in digital product management.
• Track record of leading organizational transformation focused on customer service and complex operational processes, including identifying opportunities to streamline end-to-end processes.
• Ability to work with and influence cross-functional teams and build rapport with key stakeholders.
• Excellent communication and relationship-building skills.
• Strong analytical and problem-solving skills, including the ability to use data to drive product decisions.
• Flexible and agile, willing to take on varied challenges, and motivated to execute hands-on work while thinking strategically.
• Experience working in an agile development environment.
• Experience leading and influencing remote engineering teams.

Nice To Haves

• Previous experience in healthcare, healthtech, or biotech.

Responsibilities

• Drive the product roadmap and continuously evaluate outcomes in alignment with Natera’s mission and the needs of the commercial operations team.
• Drive product innovation and strategy; create and maintain product roadmaps; and prioritize features using internal and external feedback to optimize user experience.
• Define and track KPIs, identify future product opportunities, and analyze relevant data to inform decisions.
• Collaborate with subject-matter experts across Natera to define processes and SLAs and plan operational changes resulting from platform and feature launches.
• Write detailed product requirements, including PRDs, user stories, and user flows; prioritize backlogs; participate in or facilitate scrum ceremonies; and help define technical solutions with onshore and offshore scrum teams.
• Partner with UX designers, engineers, and QA to deliver user experiences that meet business and user needs.

Benefits

• Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing for employees and their immediate families.
• Fertility care benefits.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level