Digital Navigator (Through the Trees) - ACC Member

Lead For America•Brevard, NC
•Onsite

About The Position

The Digital Navigator is a full-time ACC AmeriCorps service fellowship position with Through the Trees. The American Connection Corps (ACC), an AmeriCorps program of Lead For America, helps communities build digital connectivity and expand opportunity and economic mobility. ACC Members serve with locally rooted organizations, gaining hands-on experience and developing in-demand skills while strengthening access to opportunity. Through the Trees works to bridge the digital divide in WNC. Under the guidance, supervision, and direction of program and host site staff, the Member supports staff-led service activities, including device refurbishment and distribution and digital literacy sessions. The Member also assists with community outreach, efforts to identify and coordinate in-kind device donations, and sharing staff-approved information about the organization’s mission. The service term runs from December 7, 2026, through August 13, 2027. Members serve approximately 40 hours per week and complete 1,200 hours over the term. ACC provides structured training and support, including orientation, a national Winter Institute, twice-monthly training, a community listening tour, one-on-one Program Coordinator support, peer meetings, and access to a national network of Members, alumni, and community partners.

Requirements

  • Passion for community service and connecting neighbors to digital tools, skills, and opportunities.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Interest in gaining experience in community development or digital inclusion.
  • Be a U.S. Citizen, National, or Lawful Permanent Resident.
  • Hold a high school diploma or GED equivalent.
  • Be at least 17 years of age by the start of service.
  • Have served fewer than four AmeriCorps State/National terms.
  • Commit to full-time service of approximately 40 hours per week and 1,200 service hours during the stated term.

Responsibilities

  • Assist with staff-led outreach efforts in regional communities to raise awareness about digital equity programs and resources.
  • Support staff-led efforts to identify and coordinate in-kind device donations and related community outreach under staff direction and supervision.
  • Assist with the device refurbishment program and learn technical aspects of the process through hands-on service activities.
  • Assist staff with one-on-one and group digital literacy training sessions.
  • Collect service-related data and compile summaries of program progress, challenges, and successes for staff review.
  • Assist with approved service activities, including device distribution.
  • Educate the community about Through the Trees’ mission using staff-approved information and materials.

Benefits

  • $23,300 living stipend, dispersed bi-weekly over the service term.
  • $5,220 Segal Education Award through AmeriCorps, applicable to education-related expenses after the program, including repayment of qualifying student loans.
  • Healthcare coverage, if applicable.
  • Access to childcare benefits.
  • Student loan forbearance during the year of service.
  • Fully funded ACC Winter Institute, including travel, lodging, and a per diem stipend.
  • Week-long virtual orientation with the national cohort.
  • Twice-monthly virtual training and self-paced curricula with opportunities to earn badges and credentials.
  • Dedicated one-on-one support from a Lead For America Program Coordinator and twice-monthly peer pod meetings.
  • Access to a national network of ACC Members, alumni, and community partners.
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