Digital Marketing Content Author - Hybrid

Smart IMS • Austin, TX

7d • Hybrid

About The Position

The Digital Marketing Content Author provides hands-on publishing support for public websites, primarily handling high-volume business-as-usual publishing in Drupal. The role builds and updates pages, performs quality checks, applies accessibility and content standards, and supports release readiness. Depending on team needs, the author may also support Sanity authoring and content transition activities for planned initiatives.

This is an execution-focused role that applies established content models, taxonomy, governance, and accessibility requirements to deliver public web experiences. It does not own content strategy, copywriting, taxonomy or content-model design, UX design, or technical development.

The position is a 12-month contract based in Austin, Texas, with a hybrid location preference. The stated hourly range is $40.00 to $60.00, depending on skills, experience, location, and industry.

Requirements

• Experience publishing and maintaining content for enterprise websites or other large digital properties.
• Hands-on experience with Drupal or a comparable enterprise content management system.
• Experience building web pages using reusable components, templates, or structured content models.
• Experience performing content entry, self-QA, peer review, UAT, or release validation.
• Working knowledge of HTML, CSS, responsive web design, metadata, taxonomy, tagging, and SEO principles.
• Understanding of digital accessibility requirements and content-level remediation.
• Demonstrated ability to troubleshoot content, formatting, accessibility, and presentation issues.
• Experience working in a high-volume, deadline-driven environment with competing priorities.
• Strong attention to detail, organization, and communication skills.
• Ability to collaborate effectively with content owners, publishers, designers, compliance partners, and technology teams.

Nice To Haves

• Hands-on experience with Sanity or another headless CMS.
• Experience supporting large-scale website modernization, content transition, or migration activities.
• Experience with structured, modular, or reusable content.
• Experience working within regulated review and approval processes.
• Experience supporting scheduled releases, major website launches, or high-volume digital publishing operations.
• Experience working within Agile product teams or digital transformation programs.
• Familiarity with user-centered, mobile-first, and content-usability practices.
• Experience creating publishing documentation, QA checklists, or training materials.

Responsibilities

• Build, configure, and update public-site pages in Drupal using approved components, templates, and publishing standards; support Sanity authoring when needed.
• Enter and format content, links, metadata, and page elements according to approved source materials and requirements.
• Support high-volume publishing, including updates, renewals, retirements, urgent requests, and planned initiatives while managing competing priorities and deadlines.
• Manage content through established review, approval, staging, and release workflows.
• Partner with content owners and Publishing, Design, and Technology teams on page creation, enhancements, and ongoing site maintenance.
• Perform self and peer QA to verify content accuracy, page configuration, links, formatting, metadata, responsive presentation, and compliance with publishing requirements.
• Apply established accessibility requirements and remediate content-level accessibility issues.
• Document and troubleshoot content or presentation defects, coordinating resolution with appropriate partners.
• Support release-readiness reviews, launch validation, and post-release verification.
• As assigned, support UAT planning and execution, defect logging, retesting, sign-off readiness, and validation across supported browsers, devices, environments, and audience experiences.
• Maintain QA checklists, test scenarios, defect standards, and validation documentation.
• Prepare content for publishing or transition, including inventory review, cleanup, mapping, and restructuring.
• Apply approved metadata, taxonomy, tagging, and content-model requirements; confirm content is complete, correctly categorized, and aligned with approved source materials and governance standards.
• Identify missing, outdated, or inconsistent content and coordinate resolution with content owners or delivery partners.
• Track assigned work, issues, and dependencies through resolution.
• Follow established content standards, approval processes, and publishing controls.
• Communicate risks, issues, dependencies, and recommendations clearly and promptly.
• Maintain publishing checklists, job aids, and process documentation.
• Provide responsive, professional support to business stakeholders and publishing partners.

What This Job Offers

• Education Level: No Education Listed