Digital Learning & Development Manager

Michels Corporation•Houston, TX

About The Position

Michels is seeking a Digital Learning & Development Manager to lead the strategy, development, implementation, and continuous improvement of its digital learning ecosystem. This role involves overseeing the Learning Management System (LMS), e-learning development, instructional design, digital content strategy, vendor partnerships, learning analytics, reporting, and the evaluation of emerging technologies. The ideal candidate will blend expertise in learning and development with technology, creativity, and innovative learning practices to create engaging and scalable learning experiences that foster employee growth and enhance business performance. This position is responsible for designing and developing learner-centered digital learning solutions using instructional design best practices, adult learning principles, accessibility standards, and modern learning methodologies. Key responsibilities include creating various digital learning formats such as e-learning, microlearning, video-based learning, assessments, and interactive experiences that effectively translate business and technical concepts into practical development opportunities. The manager will also act as the main point of contact for learning technology and vendor relationships, ensuring alignment with business needs and delivering measurable value. Through analytics and reporting, the role will assess learning effectiveness, track engagement and adoption, identify areas for improvement, and provide insights to guide future learning strategies. Collaborating with L&D team members, business leaders, subject matter experts, and external partners, this individual will identify learning needs, propose scalable solutions, and manage digital learning initiatives from inception to completion. The successful candidate will champion innovation, contribute to the future of learning at Michels, and stay updated on trends in instructional design, learning technology, artificial intelligence, and talent development.

Requirements

Bachelor's degree in a related field and 10+ years of experience in Learning & Development, Leadership Development, Instructional Design, E-Learning, Learning Technology, or a related area (or an equivalent combination of education and experience)
Proven experience designing and developing end-to-end digital learning solutions
Experience managing an LMS and digital learning ecosystem
Strong knowledge of adult learning principles, instructional design methodologies, and talent development practices
Demonstrated leadership experience, including setting priorities, coaching others, and driving accountability
Experience managing learning vendors and external partners
Experience leading enterprise-level learning technology initiatives
Strong communication, facilitation, and presentation skills with the ability to engage audiences at all levels
Excellent project management, analytical, and relationship-building capabilities
Proficiency with Articulate 360, including Storyline 360 and Rise is required
Self-motivated, adaptable, and highly accountable

Nice To Haves

Experience developing learning dashboards, analytics, and reporting preferred
Workday LMS experience preferred
Synthesia experience preferred

Responsibilities

Lead the strategy, development, implementation, and continuous improvement of the Learning and Development digital learning ecosystem.
Oversee the learning technology landscape, including the Learning Management System (LMS), e-learning development and instructional design, digital content strategy, vendor partnerships, learning analytics, reporting, and the evaluation of emerging technologies.
Design and develop learner-centered digital learning solutions by applying instructional design best practices, adult learning principles, accessibility standards, and modern learning methodologies.
Create e-learning, microlearning, video-based learning, assessments, and interactive learning experiences that translate business and technical concepts into practical, impactful development opportunities.
Serve as the primary point of contact for learning technology and vendor partnerships, ensuring solutions align with business needs and deliver measurable value.
Evaluate learning effectiveness, monitor engagement and adoption, identify opportunities for improvement, and provide actionable insights through analytics and reporting.
Identify learning needs, recommend scalable solutions, and lead digital learning initiatives from concept through implementation and evaluation in collaboration with stakeholders.
Champion innovation and stay current on trends in instructional design, learning technology, artificial intelligence, and the evolving talent development landscape.
Build strong relationships, adopt a consultative mindset, and create practical learning experiences that drive behavior change.
Balance multiple priorities while maintaining professionalism, confidentiality, and a commitment to excellence.