Learning & Development Manager

Paper Transport•Town of Ledgeview, WI

About The Position

At PTI, you'll have the opportunity to directly shape how employees learn, grow, and develop. This is a hands-on role where you'll combine creativity, technology, and collaboration to design learning experiences that make a meaningful impact. You'll partner with leaders and subject matter experts across the organization, use modern learning technology, and have the opportunity to influence how PTI approaches employee and leadership development. If you enjoy turning ideas and business needs into engaging learning experiences, this is an opportunity to make a real difference.

Requirements

Bachelor's degree in Human Resources, Learning & Development, Instructional Design, Organizational Development, Education, or a related field; equivalent experience will also be considered.
3+ years of experience in learning and development, instructional design, training, or a related field.
Experience applying instructional design principles and adult learning practices to develop engaging e-learning, instructor-led, and blended learning solutions.
Experience administering a Learning Management System (LMS), Learning Experience Platform (LXP), or similar learning technology.
Experience using learning technology and content creation tools such as LMS/LXP platforms, Canva, authoring tools, or similar technology.
Ability to translate business needs and subject matter expertise into clear, engaging learning experiences.
Strong project management skills with the ability to manage multiple learning initiatives, deadlines, and stakeholders simultaneously.
Excellent communication, interpersonal, facilitation, and presentation skills.
Comfortable working independently while partnering with leaders and subject matter experts across the organization.
Strong attention to detail and follow-through.

Nice To Haves

Experience with leadership development, coaching, or facilitating training is preferred.
Relevant certifications in instructional design, talent development, or human resources are a plus.

Responsibilities

Design practical, engaging learning experiences for a variety of audiences, including driver safety and compliance training, frontline leadership development, and broader employee development.
Support subject matter experts and leaders in organizing content and preparing to deliver effective learning experiences.
Design blended learning experiences using e-learning, videos, facilitated sessions, peer discussions, reflection, coaching, and on-the-job application.
Create learning content and resources, including presentations, e-learning courses, discussion guides, facilitator materials, and interactive activities.
Serve as a primary administrator for PTI's learning platforms, including 360Learning and OpenSesame.
Build and manage courses, learning paths, assignments, learner groups, catalogs, and discussion spaces.
Curate and upload internally developed and third-party learning content.
Manage the learner experience, including assignments, completion tracking, learner communications, and basic troubleshooting.
Monitor learner engagement and completion, including follow-up on required training.
Promote learning platform adoption through course recommendations, new content, and tips that help employees make better use of available resources.
Partner with IT and external vendors to resolve issues and maximize platform capabilities.
Coordinate and support PTI's leadership development programs, including Driven2Lead and role-specific leadership training.
Design monthly development experiences that combine formal learning, peer cohorts, book studies, coaching, reflection, and application.
Conduct individual development conversations with leaders focused on development goals, self-awareness, habit-building, and applying learning to their roles.
Create discussion guides and talking points for peer cohorts and leader-led sessions.
Plan and coordinate learning experiences delivered through e-learning, workshops, speakers, and senior leader-led sessions.
Help leaders connect learning to real work through application activities, challenges, and reflection.
Manage timelines for recurring learning initiatives, such as monthly driver Scorecard training, ensuring content is developed, reviewed, and ready for launch.
Support the ongoing development of career and development tools, including PTI's Compass, our competency model.
Manage multiple learning projects from concept through design, development, and launch, coordinating subject matter experts, internal content creators, leaders, and external partners to keep projects on schedule.
Partner with cross-functional teams to identify learning needs and recommend appropriate solutions.
Monitor participation and feedback to improve future programs.
Stay current on instructional design, adult learning, and emerging learning technologies.
Evaluate learning programs and resources to identify opportunities for improvement.
Participate in business reviews and project check-ins with learning technology and content partners.
Recommend new approaches, content and technologies that improve the employee learning experience.