Digital Innovation & Learning Technology Intern at YWCA

University of St Thomas • Other,

9d • Onsite

About The Position

The YWCA St. Paul is seeking a creative, technology-minded student to serve as our Digital Innovation & Learning Technology Fellow. This is a unique opportunity to help design and launch innovative digital tools that expand access to education, workforce development, and health resources for women and families throughout our community. Unlike a traditional IT position, this role blends technology, innovation, product development, artificial intelligence, and social impact. The fellow will work directly with the CEO and collaborate with organizational leaders, community partners, and technology vendors to bring new ideas from concept to implementation.

Requirements

• Students from Computer Science, Information Systems, Business Analytics, Data Analytics, Entrepreneurship, UX Design, Digital Media, Education/Instructional Design, or related fields are encouraged to apply.
• Curiosity about technology and innovation
• Strong organizational and project management skills
• Excellent written and verbal communication
• Ability to learn new software quickly
• Strong problem-solving skills
• Interest in AI and emerging technologies
• Ability to work independently and collaboratively
• Passion for using technology to improve lives

Nice To Haves

• Previous experience with AI tools, learning management systems, app development, low-code/no-code platforms, or digital product design is helpful but not required.

Responsibilities

• Assist with planning, testing, and launching new digital products.
• Maintain project documentation and feature roadmaps.
• Coordinate user testing and document improvements.
• Identify bugs, usability issues, and opportunities for enhancement.
• Help evaluate emerging technology solutions.
• Support the development of online courses and learning experiences.
• Organize educational content and digital resources.
• Assist with course setup, testing, and participant experience.
• Help create user guides and instructional materials.
• Assist in building and testing an online participant assessment.
• Help organize assessment content and workflows.
• Document participant feedback and recommend improvements.
• Support data collection and reporting.
• Research practical AI applications for nonprofit organizations.
• Help develop AI tools and prompt libraries for staff.
• Explore responsible and ethical uses of AI.
• Test new technology platforms and provide recommendations.
• Research best practices from nonprofits, educational institutions, and technology organizations.
• Prepare briefing materials and summaries for leadership.
• Support strategic technology initiatives and pilot projects as assigned.

Benefits

• Work directly with the CEO.
• Contribute to technology initiatives with real community impact.
• Build experience in product development, AI, and digital innovation.
• Collaborate with nonprofit, healthcare, education, and technology leaders.
• Develop a professional portfolio featuring live products and strategic initiatives.
• Strengthen leadership, project management, and innovation skills while making a meaningful difference.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed