Digital Delivery Lead

HDR•San Antonio, TX

About The Position

HDR is hiring a Digital Delivery Lead for its Building Engineering Services Group. The role leads project-level digital delivery, including management of the digital model environment, deliverables, and a team of Digital Delivery Coordinators and Specialists. The Lead works with Project Managers and production teams to establish and maintain project digital delivery plans, document management systems, server infrastructure, discipline models, and deliverables throughout the project lifecycle. The role monitors model health and coordination from planning through construction-document issue, supports digital delivery production and technical needs, and ensures teams have suitable software, access, and training. The Lead also oversees model setup, company standards, coordination meetings, milestone exchanges, and project archiving. In addition to delivering project work, the Lead mentors staff, supports recruitment and team development, and collaborates with HDR’s nationwide digital delivery network and clients.

Requirements

  • Technical degree or a combination of education and relevant experience.
  • At least 5 years of digital design (BIM element authoring) experience and 5 years of digital delivery (model management) experience.
  • Comprehensive understanding of relationships between disciplines and building-system operations.
  • Advanced skills with 3D design software and document management infrastructure.
  • Advanced skills with 3D coordination tools.
  • Advanced skills with Microsoft Office products and communication tools.
  • Familiarity with industry standards and practices, discipline codes, and specifications.
  • Familiarity with basic automation and programming applications for efficiency.
  • Familiarity with 3D design software add-ins and supporting applications.
  • Familiarity with content creation and management concepts.
  • Superior client service, communication, and presentation skills.
  • Strong analytical and problem-solving skills to serve as first-line technical support.
  • Excellent communication skills, attention to detail, and leadership traits.
  • Strong organizational skills to prioritize technical support requests and project work.
  • Enthusiasm, energy, and an excellent work ethic.

Responsibilities

  • Provide direction to Digital Delivery Coordinators and Digital Delivery Specialists and manage the project-level digital model environment and deliverables.
  • Directly supervise and support a team of Digital Delivery Coordinators and Specialists, fostering the team’s management and culture.
  • Encourage and participate in work-sharing and development of digital delivery practices with HDR’s nationwide network.
  • Participate in recruiting and growing the team.
  • Work with the Project Manager to help develop and maintain the Digital Delivery Plan (DDP) and project initiation procedures, including server infrastructure, discipline models, and scoped digital deliverables.
  • Execute digital deliverables and support production teams throughout the project lifecycle.
  • Provide digital delivery technical support and communicate deliverable schedules to project teams.
  • Monitor model health and coordination processes from project planning through construction-document issue.
  • Carry out work autonomously and mentor and guide other digital delivery team members.
  • Oversee and contribute to developing and maintaining the DDP.
  • Oversee the digital delivery document management system and help maintain server infrastructure for multidisciplinary projects.
  • Ensure teams have appropriate software, software versions, access, and training for project requirements.
  • Generate and maintain model setups, including project information, coordinates, scales, orientations, scope boundaries, match-lines, views, sheets, and general models.
  • Monitor and maintain company standards and model health.
  • Host digital delivery coordination meetings to support quality control through design reviews and 3D coordination.
  • Communicate, coordinate, and compile project digital deliverables and exchange processes at predetermined milestones.
  • Archive projects at submittals and closeout.
  • Communicate and present effectively with HDR management, production staff, and clients.
  • Mentor staff to develop their skillsets.
  • Guide Project Managers in supporting project needs.
  • Coordinate with other Digital Delivery Leads to provide support and guidance.
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