About The Position

Mosaic is seeking a Digital Content & Social Media Specialist to translate its mission into engaging stories and build connection with its audiences. The specialist creates blog content and platform-specific social media copy, repurposes stories into channel-tailored assets, and manages editorial calendars. The role also coordinates video vendor projects, monitors and responds to local Google Reviews, and uses digital metrics and basic SEO/GEO practices to improve content performance. The specialist collaborates with internal teams and subject matter experts to find human-interest stories and support additional communications collateral.

Requirements

  • Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
  • At least 2 years of professional experience in digital content or social media.
  • Deep understanding of platform best practices across Facebook, Instagram, LinkedIn, and corporate blogs.
  • Exceptional copywriting and editing skills, with the ability to use an authentic, accessible tone rather than corporate jargon.
  • Ability to work independently from loose concepts, manage content calendars, and drive vendor deadlines.
  • Familiarity with standard engagement metrics, digital accessibility standards, and SEO techniques.
  • Genuine passion for advocating for and serving individuals with intellectual and developmental disabilities.

Responsibilities

  • Write and edit engaging weekly blog posts and social media copy for LinkedIn, Instagram, Facebook, and the website.
  • Repurpose stories into multi-format assets tailored to specific channels to drive engagement, donor inspiration, and lead generation.
  • Plan, maintain, and execute editorial calendars and content pipelines to ensure consistent messaging and timely delivery.
  • Act as the main liaison for video vendors, coordinating shoot schedules, providing feedback on edits, and delivering brand-aligned videos.
  • Monitor and respond to local Google Reviews using a compassionate, person-centered voice.
  • Apply basic SEO/GEO best practices and analyze digital metrics to refine content performance.
  • Collaborate with internal teams and subject matter experts to uncover human-interest stories and support ad-hoc communications collateral.
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