Digital Content Coordinator

City of Beaverton • City Hall - The Beaverton Building, OR

8d • Hybrid

About The Position

The City of Beaverton’s Communications and Community Engagement Division (CEC) is hiring a Digital Content Coordinator to lead and maintain the city’s website and digital communication tools. The Digital Content Coordinator will be the lead steward of the city’s public-facing digital presence, and will work closely with the city’s Information Technology and Services Department (ITS) to ensure platforms are functional, secure, accessible, and that the content is clear and engages the Beaverton community. This position will play a central role in an upcoming redesign of the city’s website, analyzing and optimizing the city’s web content to increase engagement and create an intuitive, engaging, and culturally-informed digital experience for the Beaverton community. The work includes reorganizing content, applying accessibility standards, supporting contributors across departments, and using analytics to shape continuous improvements.

The ideal candidate: Is a communicator, first and foremost, who can translate complex information into accessible, community-centered content for Beaverton residents. Has hands-on experience managing and creating content for large, content-heavy websites, including organizing pages, improving user experience, and applying accessibility (ADA/WCAG) standards. Is comfortable working with digital tools, content management systems, analytics platforms, and basic web technologies as a fluent and confident user who can collaborate effectively with ITS. Enjoys coaching and collaborating with content creators in other departments with other expertise, and can help them improve content quality and align with citywide standards. Approaches web content with an eye toward community needs, cultural accessibility, and plain-language communication. Is excited to integrate proactive storytelling into Beaverton’s communications. Is adaptable and curious, and comfortable navigating large volumes of information, changing priorities, and cross-department dynamics.

This is a full-time, non-exempt, SEIU-classified position. The schedule will be primarily Monday-Friday during city business hours (8am-5pm) with occasional evening or weekend hours to attend meetings or community events, or for emergency web content support. The position will be eligible for up to 2 days per week of remote work, following the successful completion of probation. The classification is Program Coordinator. There is one vacancy. Please click APPLY to submit your application via the City of Beaverton’s online portal. You will need to enter your work history and respond to several supplemental questions. Your education, skills, and experience will be evaluated using the information you provide in the application and supplemental questions. Attaching a resume or cover letter does not replace the requirement to fully complete the application.

Requirements

• Associate’s degree in communications, digital media, public relations, graphic design, information technology, or a related field; and Four years of experience creating, managing, or coordinating digital content, websites, or multimedia; Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
• Ability to pass reference checks and education verification, and satisfy the requirements of a background check.

Nice To Haves

• Is a communicator, first and foremost, who can translate complex information into accessible, community-centered content for Beaverton residents.
• Has hands-on experience managing and creating content for large, content-heavy websites, including organizing pages, improving user experience, and applying accessibility (ADA/WCAG) standards.
• Is comfortable working with digital tools, content management systems, analytics platforms, and basic web technologies as a fluent and confident user who can collaborate effectively with ITS.
• Enjoys coaching and collaborating with content creators in other departments with other expertise, and can help them improve content quality and align with citywide standards.
• Approaches web content with an eye toward community needs, cultural accessibility, and plain-language communication.
• Is excited to integrate proactive storytelling into Beaverton’s communications.
• Is adaptable and curious, and comfortable navigating large volumes of information, changing priorities, and cross-department dynamics.

Responsibilities

• Digital strategy and content leadership: Coordinate and maintain the city’s digital content to ensure it is accurate, accessible, timely, user-friendly, and aligned with city communication priorities.
• Develop high-quality digital materials, including stories, graphics, videos, and interactive features, that increase public awareness of city programs and services.
• Manage content standards and style guidelines, and establish best practices for user experience, accessibility, and plain-language communication.
• Maintain a citywide digital editorial calendar and coordinate content planning with city departments.
• Public-facing digital communications: Translate complex policies, projects, and program information into clear, engaging content for web, social, and other public-facing platforms.
• Support major initiatives, outreach campaigns, public engagement activities, and emergency communications through effective digital storytelling.
• Partner with departments to develop and maintain audience-focused project pages and communication materials.
• Website and content governance: Lead digital content governance, ensuring consistency, quality, and compliance with accessibility standards and best practices.
• Provide guidance, support, and coaching to content contributors in other departments on writing for the web, accessibility, and use of multimedia.
• Monitor content performance, engagement, and user behavior.
• Recommend improvements based on analytics and accessibility tools.
• Social media and digital engagement: Support social media planning, publishing, and engagement tracking across city channels.
• Produce digital outreach campaigns that increase visibility of city initiatives and promote community engagement.
• Monitor digital trends and emerging technologies to strengthen city storytelling and outreach.
• Cross-department collaboration: Work closely with the communications team, the Information Technology and Services Department, and department contributors to ensure digital platforms, workflows, and tools support communication goals.
• Build strong working relationships with departments, staff contributors, partners, and vendors.
• Organizational responsibilities: Model the city’s values, including customer service, respect, teamwork, and inclusive communication.
• Represent the city in public and city meetings with cultural awareness.
• Additional duties are outlined in the Program Coordinator class specification.

Benefits

• Exceptional total compensation package
• City pays the full retirement contribution to the Oregon Public Employees’ Retirement System (PERS) including the employee portion
• Opportunity to participate in a deferred compensation retirement plan
• Public service loan forgiveness program
• Tuition reimbursement program
• Excellent health, dental, vision and life insurance coverage
• Excellent paid time off (PTO) accrual
• PTO cash out options
• Wellness programs and incentives
• Employer-funded Health Reimbursement Account (HRA) VEBA
• Employee Assistance Program (EAP)
• Bilingual pay premiums

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree