DIGITAL PRODUCT ASSOCIATE - TAMARAC, FL

CITY Furniture•Tamarac, FL

2d•Onsite

About The Position

The Digital Commerce Product Associate supports the execution of assigned Digital Commerce initiatives on cityhome.com while developing core product management skills and using AI tools to work efficiently. The role assists with research, stakeholder meetings, documentation, requirements discovery, A/B testing, and KPI monitoring. The position is based in the office in Tamarac, Florida, reports to the VP, Digital Commerce, and is in the Marketing / Digital Commerce department. Starting salary is $60,000.

Requirements

Strong written communication skills for drafting clear requirements and PRDs.
Organization and attention to detail.
Analytical and problem-solving aptitude, including interest in experimentation and data-driven decision-making.
Collaboration and teamwork.
Eagerness to learn eCommerce and product management fundamentals.
Basic understanding of A/B testing and experimentation concepts, such as hypotheses, variants, and statistical significance.
Hands-on experience using AI tools and eagerness to apply them to accelerate work.
Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
Knowledge of Atlassian JIRA or a similar tool.
Knowledge of Google Analytics or a similar tool.
Basic knowledge and understanding of web design concepts and e-commerce platforms.
Use approved AI tools where valuable and review AI output for accuracy before sharing.
Work in the office Monday through Friday, 8:30 AM to 5:00 PM; typical shift is 8:30 AM to 5:00 PM, 40 hours per week.
No nights, weekends, holidays, or on-call work required.
Sitting at a computer for most of an 8-hour shift.

Nice To Haves

Bachelor's degree from an accredited institution in Business or Information Technology preferred.
0–2 years of experience in business analysis, eCommerce, or a related field preferred.
Internship experience is a plus.
Experience with an A/B testing platform is a plus.
Certification in Agile Methodologies preferred.

Responsibilities

Draft smaller-scope Product Requirements Documents (PRDs) for assigned enhancements and site improvements, including problem statements, user stories, acceptance criteria, and success metrics, using AI tools for first drafts and obtaining review and approval from a Product Manager or VP, Digital Commerce.
Assist with requirements gathering, use case documentation, wireframe review, and QA/UAT support under the direction of a Product Manager or VP, Digital Commerce.
Support documentation and communications for assigned initiatives, including meeting notes, specification drafts, and backlog hygiene, using AI tools to summarize and draft content.
Support the A/B testing program by helping develop hypotheses, documenting test plans and experience requirements, coordinating setup and QA with testing partners and internal teams, monitoring live tests, and compiling results and recommendations.
Monitor and report KPIs for assigned initiatives and build dashboards and reports under the direction of a Product Manager.
Conduct research, such as competitor scans and industry trend reports, using AI tools to accelerate synthesis as directed by a Product Manager or Group Product Manager.
Participate in stakeholder meetings and document notes and action items.
Adhere to assigned Standard Work and role responsibilities; perform additional duties as needed.

Benefits

Competitive and transparent compensation, with visibility into Associate-level pay ranges within the department.
Opportunity for performance-based and profit-sharing bonuses.
Workforce and demand planning for leveled workload.
Paid vacation and sick time.
Paid parental leave.
Opportunity for a flexible work environment and schedule, varying by department and role.
Community involvement and volunteer opportunities.
Free virtual healthcare services for Associates enrolled in medical plans.
Medical options include employer-funded HSA options.
Vision coverage.
100% employer-paid dental option available to all Associates.
Employee Assistance Program (EAP).
Employer-sponsored life and disability insurance options.
Voluntary insurance options, including accident, hospital, and critical care coverage.
401(k), with Associates 100% vested once enrolled and a discretionary company match.
Roth 401(k) option.
Financial wellness webinars.
Professional development training.
Individual Development Plan, varying by department.
Associate purchase discount program.