Digital Product Associate - Tamarac, Fl

City Home•Tamarac, FL

1d•Onsite

About The Position

The Digital Commerce Product Associate supports execution of assigned Digital Commerce initiatives on cityhome.com while building core product management skills and using AI tools to work more efficiently. The role assists with research, stakeholder meetings, requirements gathering, and documentation. It contributes to the success of the Digital Commerce team at CITY Furniture and reports to the VP, Digital Commerce. The position is based on-site in the office in Tamarac, Florida, within Marketing / Digital Commerce. The starting salary is $60,000. The schedule is Monday through Friday, 8:30 AM to 5:00 PM, typically 40 hours per week, with no nights, weekends, holidays, or on-call work required and no travel.

Requirements

Bachelor's degree from an accredited institution in Business or Information Technology is preferred.
0–2 years of experience in business analysis, eCommerce, or a related field is preferred.
Strong written communication skills for drafting clear requirements and PRDs.
Organization and attention to detail.
Analytical and problem-solving aptitude, including interest in experimentation and data-driven decision-making.
Collaboration and teamwork skills.
Eagerness to learn eCommerce and product management fundamentals.
Basic understanding of A/B testing and experimentation concepts, such as hypotheses, variants, and statistical significance.
Hands-on experience using AI tools and eagerness to apply them to accelerate work.
Knowledge of Microsoft Office programs, including Excel, Word, and Outlook.
Knowledge of Atlassian JIRA or a similar tool.
Knowledge of Google Analytics or a similar tool.
Basic knowledge and understanding of web design concepts and e-commerce platforms.
Ability to sit at a computer for most of an 8-hour shift.

Nice To Haves

Internship experience.
Experience with an A/B testing platform.
Certification in Agile Methodologies.

Responsibilities

Draft smaller-scope Product Requirements Documents (PRDs) for assigned enhancements and site improvements, including problem statements, user stories, acceptance criteria, and success metrics; use AI tools for initial drafts, subject to review and approval by a Product Manager or VP, Digital Commerce.
Assist with requirements gathering, use case documentation, wireframe review, and QA/UAT under the direction of a Product Manager or VP, Digital Commerce.
Support documentation and communications for assigned Digital Commerce initiatives, including meeting notes, specification drafts, and backlog hygiene; use AI tools to summarize and draft content.
Support the A/B testing program by developing test hypotheses, documenting test plans and experience requirements, coordinating setup and QA with testing partners and internal teams, monitoring live tests, and compiling results and recommendations.
Monitor and report KPIs for assigned initiatives and build dashboards and reports under the direction of a Product Manager.
Conduct research, such as competitor scans and industry trend reports, using AI tools to speed synthesis as directed by a Product Manager or Group Product Manager.
Participate in stakeholder meetings and document notes and action items.
Adhere to assigned Standard Work and role responsibilities; perform additional duties as assigned.
Use approved AI tools where they add value and review AI output for accuracy before sharing.

Benefits

Competitive and transparent compensation, with visibility into Associate-level pay ranges within the department.
Opportunity for performance-based and profit-sharing bonuses.
Associate well-being support.
Workforce and demand planning for leveled workload.
Paid vacation and sick time.
Paid parental leave.
Opportunity for a flexible work environment and schedule, varying by department and role.
Community involvement and volunteer opportunities.
Health benefits, including medical options with employer-funded HSA options.
Free virtual healthcare services for Associates enrolled in medical plans.
Vision coverage.
100% employer-paid dental option available to all Associates.
Employee Assistance Program (EAP).
Life and disability insurance, with 100% employer-sponsored options.
Voluntary insurance options, including accident, hospital, and critical care.
401(k) with discretionary Company Match; Associates are 100% vested once enrolled.
Roth 401(k) option.
Financial wellness webinars.
Growth opportunities, including a stated 90% promote-from-within rate.
Training for professional development.
Individual Development Plan, varying by department.
Associate Purchase Discount Program.