Curbside

Meijer•Rochester Hills, MI

About The Position

The Digital Clerk fulfills customers’ online curbside orders, helping provide a convenient and reliable pickup experience. The role involves shopping orders throughout the store, accurately verifying and bagging products, staging orders according to food safety guidelines, and providing courteous service at the curbside pickup area, including collecting payment. The clerk receives daily workflow through a dashboard and supports other tasks as needed to keep operations running smoothly.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Provide remarkable service at the curbside pickup area by accurately fulfilling orders and collecting payment.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.