Digital Campaign Coordinator - Media Partners

Townsquare Ignite • Dallas, TX

3d • Remote

About The Position

The Digital Campaign Coordinator – Media Partners serves as the operational and communication hub between Townsquare Ignite and its external media partners, including media companies and agencies. This role supports established partner relationships by facilitating communication, campaign execution, and ongoing performance management. The coordinator works closely with partner stakeholders, Ignite sales leadership, campaign managers, and internal buying teams to ensure campaigns are launched accurately, optimized effectively, and supported with proactive, professional communication. Success is measured by seamless campaign execution, strong partner satisfaction, and scalable support that strengthens long-term partnerships. This collaborative, detail-oriented position combines client-facing communication with technical coordination and campaign management support.

Before campaigns launch, the coordinator participates in partner strategy conversations to understand client objectives, KPIs, and targeting needs; helps develop proposals with Ignite sales and internal teams; responds to partner inquiries within 24 hours; and ensures campaign details are documented and communicated. After sale, the coordinator gathers and organizes campaign details, confirms insertion orders, and collaborates with Digital Campaign Managers on trafficking, pacing, and delivery. The role also serves as a day-to-day partner contact, monitors reporting and performance data, coordinates actionable performance summaries and recommendations, maintains documentation and deadlines, and proactively communicates updates and insights.

This is a remote, work-from-home position requiring close collaboration with a team. The listed base pay and total compensation range are both $50,000–$55,000 USD.

Requirements

• At least 1 year of experience in digital advertising.
• A four-year college degree or comparable work experience.
• Strong time-management skills, including prioritizing urgent and important tasks, following up, maintaining attention to detail, and meeting deadlines.
• Excellent communication skills, including active listening, clear information delivery, professional telephone skills, effective business writing, and strong grammar.
• Experience taking the lead in interdepartmental projects.
• Experience with digital advertising messaging best practices; the role does not build the ads.
• Good interpersonal and collaboration skills, including maintaining composure in difficult situations and with challenging personalities.
• Must be eligible to work in the United States.

Responsibilities

• Participate in strategy conversations with Media Partners to understand client objectives, KPIs, and targeting needs.
• Collaborate with Ignite sales and internal teams to develop proposals aligned with partner and end-client goals.
• Respond to Media Partner inquiries within 24 hours with clear, professional, data-backed recommendations.
• Document and communicate targeting, budget, flight dates, KPIs, and creative specifications before campaign launch.
• Gather and organize campaign details, confirm insertion orders, and collaborate with Digital Campaign Managers to support accurate trafficking, pacing, and delivery.
• Serve as a primary day-to-day point of contact for Media Partners regarding campaign status, updates, and troubleshooting.
• Review reporting dashboards and performance data to identify trends, optimization opportunities, and upsell potential.
• Prepare and deliver clear, actionable performance summaries, insights, and recommendations to Media Partners.
• Maintain detailed documentation, track deadlines, and ensure deliverables are completed accurately and on time.
• Proactively communicate product updates, timeline changes, and performance insights to strengthen partner relationships.

Benefits

• Three weeks of PTO and nine paid holidays.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Casual, high-energy work environment.
• Opportunity for upward mobility.
• Company-provided laptop.
• Comprehensive training program.
• Positive and supportive culture focused on personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level