Digital Campaign Coordinator - Media Partners

Townsquare Ignite•Dallas, TX

5h•$50,000 - $55,000•Remote

About The Position

The Digital Campaign Coordinator – Media Partners is the operational and communication hub between Townsquare Ignite and external Media Partners, including media companies and agencies. The role supports established partner relationships by facilitating communication, campaign execution, and performance management. The coordinator works with partner stakeholders, Ignite sales leadership, campaign managers, and internal buying teams to help ensure campaigns launch accurately, are optimized effectively, and receive proactive, professional support. Success is measured by seamless campaign execution, partner satisfaction, and scalable support that strengthens long-term partnerships. This collaborative, detail-oriented position combines client-facing communication with technical coordination and campaign-management support. Before campaigns launch, the coordinator participates in strategy discussions, helps develop proposals, responds to partner inquiries, and makes sure campaign details are documented and shared with internal teams. After the sale, the coordinator helps arrange campaign setup and launch, serves as a day-to-day partner contact, monitors performance, coordinates reporting and recommendations, tracks deadlines and deliverables, and communicates updates and insights to strengthen partner relationships.

Requirements

At least 1 year of experience in digital advertising.
A four-year college degree or comparable work experience.
Strong time management, prioritization, follow-up, attention to detail, and ability to meet deadlines.
Exceptional communication skills, including professional telephone skills and effective business writing with excellent grammar.
Experience taking the lead in interdepartmental projects.
Experience with digital ad messaging best practices; the role does not build ads.
Active listening, clear communication, strong interpersonal skills, collaboration, and composure in difficult situations.

Responsibilities

Participate in strategy conversations with Media Partners to understand client objectives, KPIs, and targeting needs.
Collaborate with Ignite sales and internal teams to develop proposals aligned with partner and end-client goals.
Respond to Media Partner inquiries within 24 hours with clear, professional, data-backed recommendations.
Document and communicate targeting, budget, flight dates, KPIs, and creative specifications before campaign launch.
Gather and organize campaign details, confirm insertion orders, and work with Digital Campaign Managers to support accurate trafficking, pacing, and delivery.
Serve as a primary day-to-day point of contact for Media Partners regarding campaign status, updates, and troubleshooting.
Review reporting dashboards and performance data to identify trends, optimization opportunities, and upsell potential.
Prepare and deliver clear, actionable performance summaries, insights, and recommendations to Media Partners.
Maintain detailed documentation, track deadlines, and ensure deliverables are completed accurately and on time.
Proactively communicate product updates, timeline changes, and performance insights to foster trust and long-term collaboration.
Take the lead in interdepartmental projects and coordinate effectively with internal teams and partners.