Digital Business Development Manager

trane technologies•Livonia, MI
•$113,600 - $172,095

About The Position

Trane Technologies is hiring a Digital Services Business Development Manager for the Great Lakes Region to accelerate growth in its connected solutions and digital services portfolio. The role leads regional business development focused on customer adoption of connected services, building automation, analytics, monitoring, and outcome-based service solutions. The manager works across sales, service, controls, and account teams to identify opportunities, strengthen customer relationships, and position Trane as a trusted partner in improving building performance, sustainability, reliability, and operational outcomes through digital innovation. The role is highly visible and responsible for strategic growth, market penetration, and helping customers realize value from intelligent, connected building solutions. The position prioritizes customer engagement. When not directly interacting with customers, the employee collaborates with colleagues in the office.

Requirements

  • Equivalent combination of education and experience, or a bachelor’s degree in business, engineering, engineering technology, or a related field from an accredited four-year college or university.
  • At least 5 years of experience in business development, sales, or sales leadership.
  • Strong understanding of customer value drivers related to connected buildings, building performance, service optimization, energy management, or operational outcomes.
  • Experience collaborating across equipment, controls, service, and account management teams to develop integrated growth strategies.
  • Strong communication skills and ability to translate digital capabilities into customer-centered business value.
  • Valid driver’s license held for at least 12 months, with no major or frequent traffic violations as described in the posting, or multiple smaller infractions or preventable collisions in the previous 3 years.

Nice To Haves

  • Experience in digital services, connected solutions, building automation, HVAC, controls, or service.

Responsibilities

  • Develop and execute business development strategy for Trane’s digital services and connected solutions portfolio across the Great Lakes Region.
  • Identify, develop, and close opportunities involving connected services, intelligent building solutions, analytics, remote monitoring, and recurring digital revenue.
  • Partner with equipment, controls, and service sales teams to expand adoption of digitally enabled solutions that improve uptime, energy efficiency, occupant comfort, and building performance.
  • Build and maintain relationships with building owners, operators, contractors, consulting engineers, and strategic customer stakeholders.
  • Align customer needs with Trane’s digital value proposition, including decarbonization, operational efficiency, lifecycle value, and smarter building management.
  • Collaborate across functions on account strategies that increase market penetration, customer retention, and share of wallet for digital and connected offerings.
  • Support sales teams in advancing integrated opportunities connecting building automation, service agreements, equipment, and digital capabilities.
  • Influence and enable account teams with differing levels of digital fluency, sales experience, customer focus, and portfolio complexity.
  • Maintain opportunity pipeline discipline, support forecast accuracy, and promote consistent use of sales tools, CRM processes, and business development practices.
  • Explain the value of connected services by translating technical capabilities into measurable business outcomes for customers and internal teams.
  • Participate in customer meetings, strategy sessions, and regional sales activities.
  • Contribute to annual objectives for revenue growth, margins, recurring revenue, customer retention, and strategic business mix.

Benefits

  • Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
  • Fertility coverage and adoption/surrogacy assistance.
  • Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
  • 401(k) match.
  • Educational and training opportunities through company programs.
  • Tuition assistance and student debt support.
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