Digital Automation Engineer

Charter Manufacturing•Mequon, WI

About The Position

Charter Manufacturing is seeking a Digital Automation Engineer to improve how technology enables the business by identifying process-improvement opportunities and delivering automation, integrations, and emerging-technology solutions. The role works across Digital Technology teams to streamline processes, reduce repetitive work, and advance adoption of AI capabilities and intelligent workflows. The engineer designs, builds, tests, deploys, and maintains secure, scalable, and supportable automation solutions. The position manages initiatives across their full lifecycle, establishes priorities and success measures, and continuously improves solutions as business needs evolve. It also partners across technology and business teams to promote automation, standardization, and operational excellence.

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.
At least 3 years of experience in IT operations, infrastructure, application support, service management, automation, or a related technical field.
Experience with scripting and automation tools such as PowerShell, Python, APIs, workflow platforms, or similar technologies.
Strong understanding of IT operations, infrastructure, or enterprise technology environments.
Experience identifying process-improvement opportunities and reducing manual effort through automation.
Excellent analytical, problem-solving, communication, and collaboration skills.
A continuous-improvement mindset and an interest in simplifying complex processes.
Curiosity about emerging technologies, AI, automation platforms, and digital transformation.
Ability to work in an environment where the path forward may need to be defined rather than following established processes.

Nice To Haves

Experience integrating systems through APIs, webhooks, connectors, orchestration tools, or workflow platforms.
Experience with IT service management processes and platforms.
Experience with cloud platforms, infrastructure automation, endpoint management, low-code/no-code platforms, or robotic process automation.
Familiarity with Git, source control, testing, release management, and DevOps concepts.
Experience measuring and reporting automation outcomes and operational improvements.
Background in Lean, Six Sigma, process engineering, or continuous-improvement methodologies.
ITIL, Lean Six Sigma, Microsoft, Azure, AWS, or related certifications.

Responsibilities

Identify and prioritize manual, repetitive, and time-consuming processes for automation across Digital Technology and Infrastructure & Operations.
Partner with teams to understand challenges and find ways to improve efficiency, consistency, and service quality.
Analyze workflows and simplify, standardize, eliminate, or automate tasks before introducing technology solutions.
Design, build, test, deploy, and maintain automation using scripting, APIs, workflows, integrations, low-code platforms, and other automation technologies.
Ensure automation solutions are secure, scalable, supportable, and aligned with enterprise standards.
Create reusable automation frameworks and best practices for use across teams.
Evaluate and recommend automation tools, AI capabilities, and operational technologies; explore Generative AI, workflow automation, orchestration, and intelligent process automation.
Manage automation initiatives from idea generation and requirements gathering through implementation, adoption, measurement, and long-term support.
Maintain and prioritize an automation backlog based on business value, risk reduction, operational impact, and strategic priorities.
Define success metrics and communicate outcomes such as time savings, efficiency gains, error reduction, and business impact.
Monitor solution performance and improve, optimize, or retire automations as business needs evolve.
Collaborate with Infrastructure, Service Desk, Cybersecurity, Enterprise Applications, and Business Technology teams.
Promote automation, standardization, and continuous improvement, and serve as a trusted advisor and automation champion.