Digital Automation Engineer 1

The Church of Jesus Christ of Latter-day Saints•Salt Lake City, UT

1d•Hybrid

About The Position

The Digital Automation Engineer 1 supports the production, quality assurance, and publishing of digital content across web and email channels. The role works extensively in enterprise content management systems (CMS) and other digital publishing platforms to build, update, test, troubleshoot, and publish content while ensuring accuracy, consistency, accessibility, and compliance with established standards. The position requires substantial hands-on experience in a professional CMS environment, including familiarity with structured content models, templates, components, publishing workflows, and governance standards. Brightspot experience is highly desirable; expertise with other established CMS platforms is also valuable. The role requires a strong foundation in HTML for reviewing and troubleshooting markup, performing quality assurance, making code-level adjustments, and working with email templates. It is not a front-end software engineering position, but the employee must be comfortable reading, evaluating, and modifying HTML in a production environment. Working under the direction of a resource manager within Publishing Services, the Digital Automation Engineer 1 partners with project managers, editors, designers, developers, platform teams, and publishing personnel. Work is received through task-management systems or assigned directly by the resource manager for operational and process-improvement initiatives. The current work model is hybrid: the team works in the office every Monday and remotely for the rest of the week, subject to change. Church employees use their talents and abilities to further the Lord’s work and support the Church’s mission. Only Church members who are worthy of a temple recommend qualify for employment. The Church is an equal opportunity employer and provides reasonable accommodations for qualified individuals with known disabilities.

Requirements

Bachelor’s degree in a related field such as Web Development, Web Design, Digital Media, Computer Science, Information Systems, or Communications Technology, plus 4 years of relevant experience; alternatively, an equivalent combination of education and experience totaling at least 8 years.
Demonstrated professional experience using a content management system in an ongoing production environment.
Strong working knowledge of HTML.
Experience producing, publishing, testing, or maintaining web content.
Experience performing quality assurance on digital content.
Strong attention to detail and consistent accuracy, including recognizing issues in content, markup, layout, links, templates, and publishing configuration.
Ability to troubleshoot web, email, CMS, and template issues methodically, distinguish production issues from those needing technical escalation, and apply practical solutions.
Ability to work independently and collaboratively with project managers, editors, designers, developers, platform administrators, and other stakeholders.
Ability to work within established review and approval processes and adapt to changing priorities and production demands.
Ability to communicate technical and production issues clearly to technical and nontechnical stakeholders, document instructions and specifications, provide and receive feedback, and communicate risks or blockers early.
A production mindset, ownership of publishing quality, and ability to balance speed, accuracy, and established standards.
Comfort learning new publishing platforms, tools, templates, and processes, and improving the efficiency and reliability of repetitive production work.
Must be a Church member worthy of a temple recommend to qualify for employment.

Nice To Haves

Experience with email production, HTML email, or email publishing platforms.
Experience with Brightspot CMS.
Familiarity with CSS, responsive design, accessibility practices, and related web technologies.

Responsibilities

Create, update, configure, quality-check, and publish web content in a professional CMS.
Work with structured content, components, page templates, metadata, links, navigation, media, and other CMS-managed elements.
Ensure content follows web standards, design systems, publishing guidelines, and governance requirements.
Troubleshoot CMS content and presentation issues and determine when to escalate issues to development or platform-support teams.
Participate in content migrations, site updates, publishing initiatives, and other web production activities.
Perform quality assurance before and after publication.
Build, modify, review, and quality-check HTML used for email production.
Review existing HTML and identify markup, formatting, content, link, or template problems.
Make appropriate HTML adjustments while maintaining established design and technical standards.
Use established email templates and production systems to prepare and publish email communications.
Test and troubleshoot digital content before release and correct production issues.
Partner with designers, editors, project managers, and other stakeholders to ensure finished products meet requirements.
Manage assigned work through established production and task-management workflows.
Coordinate handoffs between editorial, design, project management, development, and publishing teams.
Troubleshoot recurring publishing issues and contribute to sustainable solutions.
Identify opportunities to improve templates, workflows, documentation, automation, and quality assurance.
Document processes and share knowledge with team members.
Support other web and email production responsibilities as assigned by a team lead or resource manager.