Digital Automation Engineer 1

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT

1d•Hybrid

About The Position

The Digital Automation Engineer 1 supports the production, quality assurance, and publishing of digital content across web and email channels. The role works extensively in enterprise content management systems and other digital publishing platforms to build, update, test, troubleshoot, and publish content while ensuring accuracy, consistency, accessibility, and compliance with established standards. It involves working with structured content models, templates, components, publishing workflows, and governance standards. Brightspot experience is highly desirable; experience with other established CMS platforms is also valuable. The position requires a strong foundation in HTML, including reviewing and troubleshooting markup, performing quality assurance, making production-level code adjustments, and working with email templates. It is not a front-end software engineering role, but the successful candidate must be comfortable reading, evaluating, and modifying HTML in a production environment. Working under the direction of a resource manager within Publishing Services, the engineer partners with project managers, editors, designers, developers, platform teams, and other publishing personnel. Work is assigned through task-management systems or directly by the resource manager for operational and process-improvement initiatives. The current work model is hybrid: the team works in the office every Monday and remotely for the rest of the week.

Requirements

A bachelor's degree in a related field, such as Web Development, Web Design, Digital Media, Computer Science, Information Systems, Communications Technology, or a related discipline, plus 4 years of relevant experience; alternatively, an equivalent combination of education and experience totaling at least 8 years.
Demonstrated professional experience using a content management system in an ongoing production environment.
Strong working knowledge of HTML.
Experience producing, publishing, testing, or maintaining web content.
Experience performing quality assurance on digital content.
Strong attention to detail and a consistent record of accurate work.
Ability to troubleshoot web, email, CMS, and template issues methodically and distinguish production problems from issues requiring technical escalation.
Ability to communicate technical and production issues clearly to technical and nontechnical stakeholders.
Ability to collaborate with project managers, editors, designers, developers, platform administrators, and other stakeholders, and to work within established review and approval processes.
Ability to adapt to changing priorities and production demands and to balance speed, accuracy, and established standards.
Ability to support the mission and vision of the Church.

Nice To Haves

Experience with Brightspot CMS.
Experience with email production, HTML email, or email publishing platforms.
Familiarity with CSS, responsive design, accessibility practices, and related web technologies.

Responsibilities

Create, update, configure, quality-check, and publish web content within a professional content management system.
Work with structured content, components, page templates, metadata, links, navigation, media, and other CMS-managed elements.
Ensure content follows established web standards, design systems, publishing guidelines, and governance requirements.
Troubleshoot content and presentation issues within the CMS and determine when escalation to development or platform-support teams is needed.
Participate in content migrations, site updates, publishing initiatives, and other web production activities.
Perform pre-publication and post-publication quality assurance.
Build, modify, review, and quality-check HTML used for email production.
Review existing HTML to identify markup, formatting, content, link, or template problems, and make appropriate adjustments while maintaining established standards.
Use established email templates and production systems to prepare and publish email communications.
Test and troubleshoot digital content before release and correct production issues.
Partner with designers, editors, project managers, and other stakeholders to ensure finished products meet requirements.
Manage assigned work through established production and task-management workflows.
Coordinate handoffs between editorial, design, project management, development, and publishing teams.
Troubleshoot recurring publishing issues and contribute to sustainable solutions.
Identify opportunities to improve templates, workflows, documentation, automation, and quality assurance.
Document processes and share knowledge with other team members.
Support other web and email production responsibilities as assigned by a team lead or resource manager.