Digital & AI Skills Specialist

World Bank Group•Washington, DC

About The Position

The Digital & AI Skills Specialist will support the World Bank Group Digital Skills team across knowledge, operational, and partnership activities. Embedded in or working closely with the Digital and AI Vice Presidency, the specialist will collaborate with relevant teams to help operational teams and client countries design, implement, and scale digital skills solutions. The role covers foundational and productivity digital skills for citizens, workers, and MSMEs; skills frameworks and programs that connect digital skills investments to jobs; national AI skills strategies; and sector-specific and advanced digital skills for MSMEs and priority industries. It also supports knowledge management and partnerships, including the Digital Skills Knowledge Repository, case studies, the Digital Campus partnership with Microsoft, and the AgriConnect Skills Program with Coursera.

Requirements

Advanced degree (Master's or equivalent) in Public Policy with five years of work experience, or a combination of education and experience.
Demonstrated knowledge of digital skills, the digital economy, and jobs.
Experience supporting knowledge products, operational toolkits, or policy frameworks in an international development or research setting.
Familiarity with enabling policy and regulatory environments for digital skills and employment, including relevant frameworks and international good practices.
Strong analytical and writing skills, including the ability to synthesize complex information into clear, audience-appropriate outputs.
Demonstrated ability to coordinate across multiple teams and stakeholders, including external partners.
Ability to work independently, manage multiple priorities, and deliver high-quality outputs under tight deadlines.
Strong interpersonal and communication skills, and ability to work effectively in a multicultural team environment.
Proficiency in written and spoken English.

Nice To Haves

Experience working with or supporting private sector partnerships, such as technology companies or online learning platforms.
Experience working in fragile, conflict-affected, and violent contexts.

Responsibilities

Support the development and operationalization of foundational and productivity digital skills programs for citizens, workers, and MSMEs.
Develop Basic and Productivity Skills Blueprints, including skills-demand mapping, learning pathways, and outcome indicators.
Lead development of Basic Skills add-ons to the TTL Toolkit, including project component menus, terms of reference language, procurement specifications, monitoring and evaluation indicators, and partner mapping.
Develop and maintain a Basic Country Diagnostic Template assessing national demand, supply, credential systems, and training pathways for digital user skills.
Contribute to implementation modality options, including digital literacy training, coaching, vouchers, and platform partnerships for large-scale delivery.
Support an inclusion guide addressing women, rural populations, persons with disabilities, localization, and SMEs.
Contribute to analytical frameworks and policy guidance linking digital skills investments to employment outcomes, including the Pathways to Jobs work synthesizing evidence and operational lessons on enabling regulatory environments for digital employment.
Facilitate internal collaboration, identify interdependencies across workstreams, and support joint planning between teams.
Support knowledge sharing and analytical and operational deliverables that embed the jobs agenda in digital interventions, including webinars and knowledge products.
Develop national AI skills mappings, gap analyses, and strategies tailored to country contexts, particularly low- and middle-income countries.
Develop toolkits, technical guides, and implementation frameworks to help governments design, deliver, monitor, and scale inclusive AI skills programs.
Support demand-driven AI skills programs aligning curricula, credentials, and training pathways with current and emerging labor market opportunities.
Develop competency frameworks and learning pathways spanning foundational AI literacy, applied AI capabilities, and specialized technical skills.
Lead development of Sector Skills Blueprints and AI Sector Skills Blueprints, including industry analysis, skills-demand mapping, skills profiles, and learning pathways.
Develop sector-specific add-ons to the TTL Toolkit, including component menus, terms of reference language, procurement specifications, monitoring and evaluation indicators, and partner mapping.
Develop country diagnostic templates to assess sectoral digital skills demand, supply, credentials, and training pathways.
Support country teams in applying sector skills toolkits and diagnostic frameworks in operational programs.
Support the Digital Campus partnership with Microsoft through program design coordination, content alignment, and rollout tracking.
Support the AgriConnect Skills Program with Coursera through curriculum alignment, country deployment coordination, outcome monitoring, and documentation of lessons learned.
Curate and manage the Digital Skills Knowledge Repository so resources are searchable and accessible to TTLs and stakeholders.
Contribute 2–3 page briefs to the Top 20 Case Study Library on high-impact global digital skills programs.
Develop and maintain a Digital Skills Taxonomy to help country teams structure digital skills interventions.