Digital Adoption Specialist

Insperity • Dallas, TX

1d

About The Position

The Digital Adoption Specialist implements, optimizes, and supports Workday HCM solutions across the organization. The role combines functional expertise in Workday with business-process knowledge and executive presence. The specialist leads client-facing engagements, gathers and documents functional requirements, configures Workday modules, and promotes user adoption through training, testing, and change-management initiatives. The position may require travel to client sites for discovery and project meetings. The incumbent may also perform other related duties as required by the supervisor.

Requirements

• Seven or more years of experience in Workday HCM implementation, systems integration, or enterprise HRMS platforms.
• Experience with mid-size clients of 500 employees or more and facilitating meetings with C-suite executives.
• Workday Certification is required or must be obtained shortly after hire.
• Strong understanding of HR, payroll, benefits processes, and compliance requirements.
• Excellent interpersonal, communication, and presentation skills.
• Strong analytical, problem-solving, and organizational skills.
• Ability to independently manage multiple complex tasks.
• Experience in change management, training development, and user-adoption strategies.
• A bachelor's degree in Management Information Systems, Business, or a related field, or four years of related work experience, is desired.

Nice To Haves

• Knowledge of the Professional Employer Organization (PEO) industry.

Responsibilities

• Lead discovery sessions with stakeholders to gather and document functional business requirements and process flows.
• Configure and optimize one or more Workday modules: HCM and Compensation, Payroll, Time Tracking and Absence, or Talent.
• Collaborate with internal project teams to meet implementation milestones and deadlines.
• Provide strategic guidance on Workday implementation and digital-adoption best practices.
• Conduct system integration and user acceptance testing; create test scripts and validate results.
• Create and maintain standard operating procedures, process maps, and functional documentation.
• Lead client status calls, identify issues, and recommend solutions to support successful onboarding and retention.
• Travel to client sites as needed for discovery meetings and ongoing project meetings.
• Ensure successful transition to ongoing HRScale service teams.
• Serve as a subject matter expert and mentor to less senior team members.

Benefits

• Generous paid time off.
• Medical, dental, and vision benefits.
• Health and wellness support.
• Paid volunteer hours.
• Flexible work options; the posting states that over 80% of Insperity's jobs have flexibility.
• Continuous learning programs, mentorship opportunities, and ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior