Digital Account Manager

American Packaging Corporation•Fully Remote-Dallas/Fort Worth, TX

9h•Hybrid

About The Position

The Digital Account Manager will meet the goals of APC and its customers. This role is responsible for executing strategies to expand American Packaging’s presence within the assigned territory or market and grow Digitally Printed Packaging revenue through effective sales techniques, strong customer relationships, and consistent communication. The Digital Account Manager will ensure timely and exceptional service solutions and will independently manage and grow Digital accounts.

Requirements

Bachelor's degree (B. S.) from four-year college or university in Business, Sales, or Marketing or relevant field.
Above average analytical and organizational skills.
Ability to prioritize duties.
Ability to communicate well.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure documents.
Ability to effectively present information, including financial information, and respond to questions from top management, managers, general users and customers.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

2+ years proven selling and relationship building experience preferred.

Responsibilities

Build strong product and customer knowledge, offering creative solutions to internal and external customers.
Active pipeline development, identify key decision-makers and collaborate with business partners to secure opportunities.
Manage accounts, develop and implement plans to increase market share.
Develop strategies for NBOs and monitor their status in CRM/commercialization systems.
Coordinate activities with Customer Service and Graphics.
Administer pricing policies to maximize profitability and leverage commercialization tools to request or execute quotes.
Set sales goals, prepare tailored proposals, and follow up with customers.
Facilitate product development and ensure customer satisfaction.
Develop sales plans, complete quarterly/monthly reports, and participate in industry events.
Qualify leads and provide updates to Sales Leadership.
Maintain CRM data promptly with accuracy and conduct market research for new opportunities.
Ownership over AR collections where needed and support customer through urgent requests and quality issues to resolution.
Perform other duties as assigned.