Digital Accessibility Analyst II

Iowa State University•Durham, IA

About The Position

Information Technology Services (ITS) Digital Accessibility leads efforts to make course content, websites, apps, and other university digital media accessible. The team guides cross-functional collaboration, engages stakeholders, and supports institution-wide accessibility practices. The Digital Accessibility Analyst II will lead the ISU Digital Accessibility Community of Practice, which brings together technical personnel from across campus who are embedding digital accessibility into university work. The role engages key stakeholders in discussions about the importance of digital accessibility and how to achieve it on campus, and shares accessibility guidance for institution-wide use with support from subject matter experts and strategic partners. As part of the ITS Digital Accessibility team, the analyst also supports accessibility tools, testing, compliance efforts, and vendor partnerships to improve accessibility across university digital services. Success in this role requires strong oral communication, business writing, and presentation skills, as well as the ability to guide and influence diverse stakeholder groups. The analyst must listen carefully, build relationships with campus partners, and develop tailored solutions for the university’s accessibility needs.

Requirements

High school diploma or equivalent.
Three years of related experience.
Strong oral communication, business writing, and presentation skills.
Ability to guide and influence stakeholder groups, listen carefully, build relationships with campus partners, and develop tailored solutions.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship; immigration sponsorship is unavailable.

Nice To Haves

Experience communicating technical concepts in person, virtually, and in writing to audiences with varying technical abilities and at different organizational levels.
Knowledge of the ADA Title II Web and Mobile Apps Accessibility Rule, the WCAG 2.1 AA standard, and common tools and techniques used to meet these requirements.
Certified Professional in Accessibility Core Competencies (CPACC) certification through IAAP.
Experience facilitating group collaboration using online tools.
Understanding of change management in a large organization.
Knowledge of learning, development, or course design.
Experience working in higher education.

Responsibilities

Build and sustain partnerships with campus units to advance digital accessibility initiatives.
Facilitate collaboration among technical professionals with accessibility responsibilities so they can share knowledge, resources, and best practices.
Provide community members with regular updates about digital accessibility at Iowa State using online collaboration tools.
Sustain partnerships with campus leaders, convert engagement into support for digital accessibility, and ensure leaders’ voices are heard.
Accept and prioritize requests to participate in meetings, workshops, conferences, retreats, and executive meetings where increased understanding of digital accessibility can help groups contribute to the university’s mission.
Support senior university leaders addressing accessibility issues by providing information, answers, and talking points about Iowa State’s efforts.
Work with digital accessibility subject matter experts and learning and development professionals to create training materials for technical and non-technical audiences.
Collaborate with communications professionals on campus-wide communications, including the digital accessibility newsletter and major project updates.
Update and maintain Knowledge Base Articles addressing technical accessibility challenges within the university.
Assist IT professionals in using cloud-based content quality tools, including Siteimprove and Anthology Ally, to detect accessibility barriers.
Provide technical expertise on accessibility standards, WCAG requirements, and enterprise accessibility solutions.