Digital Accessibility Specialist

LIGHTHOUSE WORKS INC•Orlando, FL

1d•Remote

About The Position

Lighthouse Works seeks a Digital Accessibility Specialist to audit websites and digital content, including documents, and remediate PDFs and Microsoft Office files. The role combines automated evaluation with manual, visual, keyboard, and assistive technology testing to identify accessibility barriers and produce usable, accessible content. The Specialist documents findings, recommends practical corrections, completes document remediation, and verifies results against the standards and scope established for each engagement. The position also supports audit scoping and estimates, client and developer communication, reporting, peer review, and collaboration with Lighthouse developers and accessibility testers. Lighthouse Works is a mission-driven, values-based organization that provides creative, competitive, integrated employment opportunities for blind and visually impaired working-aged individuals in Central Florida and supports rehabilitation training at Lighthouse Central Florida.

Requirements

High school diploma, GED, or equivalent required.
Experience creating, editing, formatting, or reviewing documents and digital content using Microsoft Office, PDF tools, a content management system, or similar applications.
Proficiency with Microsoft Word and other tools used to create, edit, format, and review documents and digital content.
Ability to compare documents and digital content, identify errors in text, graphics, tables, and layout, and follow detailed review procedures using appropriate tools or accommodations.
Strong analytical, writing, and editing skills; ability to document findings clearly, ask questions, and explain issues to technical and non-technical users.
Accuracy, attention to detail, and sustained focus during detailed or repetitive work; ability to learn new software, follow quality standards, manage deadlines, and collaborate effectively.
Willingness to learn accessibility standards and use automated evaluation tools, screen readers, and document remediation software.
Pass a Florida Level II background screening and meet applicable client access and confidentiality requirements.
Perform essential audit, testing, and remediation functions with or without reasonable accommodation; follow assigned schedules, quality standards, and information security procedures.

Nice To Haves

Relevant coursework, technical training, or a degree in information technology, digital media, technical communication, or a related field.
IAAP and DHS Trusted Tester certifications; relevant accessibility auditing or document remediation certifications. Demonstrated practical skills may satisfy qualifications without certification.
Experience identifying and correcting content, formatting, or quality issues; relevant work, coursework, or project experience may demonstrate these skills.
Prior accessibility auditing, testing, or document remediation experience.
Experience with CommonLook PDF software.
Familiarity with PDF editing tools such as Adobe Acrobat.
Basic familiarity with website content or HTML and ability to learn how content structure affects accessibility.
Familiarity with concepts such as alternative text.
Working knowledge of WCAG 2.1 and 2.2 Level A and AA criteria, Section 508, and PDF/UA requirements.

Responsibilities

Review websites and documents to define audit scope, representative pages, user workflows, document complexity, and effort estimates; support proposals and statements of work.
Run automated accessibility testing, investigate reported issues, resolve false positives, and perform manual checks for requirements that automated tools cannot reliably assess.
Test keyboard navigation, focus order and visibility, keyboard traps, menus, dialogs, forms, error handling, and dynamic content across agreed browsers and devices.
Evaluate visual presentation, including text and non-text contrast, focus indicators, information conveyed by color, content hierarchy, and content that is obscured, clipped, or overlapping.
Test zoom, text resizing, reflow, text spacing, responsive layouts, and interaction targets; identify loss of content or functionality under alternate display settings.
Use screen readers and browser inspection tools to assess accessible names, roles, states, relationships, announcements, navigation, and the underlying HTML and ARIA implementation.
Evaluate images, charts, diagrams, tables, and multimedia for equivalent access to information, including meaningful alternative text and applicable caption or transcript requirements.
Document reproducible findings with affected pages or files, applicable success criteria, user impact, severity, evidence, and practical remediation recommendations.
Audit PDFs, Word documents, presentations, and spreadsheets for structure, reading order, headings, tables, links, forms, alternative text, contrast, and other applicable requirements.
Remediate PDF tags, heading and list structures, reading order, table headers and cell associations, artifacts, links, bookmarks, metadata, and accessible form fields.
Apply OCR to scanned documents; compare recognized text with original content and correct missing text, recognition errors, symbols, and numeric information.
Create accurate alternative text and descriptions for images, charts, and diagrams; consult content owners when complex information or meaning requires clarification.
Remediate Office source files using appropriate styles, layouts, table structures, and accessibility features; verify that exported PDFs retain accessible structure and content.
Validate remediated files through automated checks, manual inspection, keyboard testing, and assistive technology; compare rendered output with the source to preserve information, layout, and intended meaning.
Retest website and document corrections, check for regressions, and maintain accurate records of resolved, outstanding, and out-of-scope findings.
Explain audit results to clients and developers, prioritize corrective actions, and provide practical guidance on accessible content authoring and remediation.
Prepare audit summaries, report cards, punch lists, and Accessibility Conformance Reports using approved VPAT templates when included in scope; accurately describe test coverage and limitations.
Participate in peer reviews, maintain test evidence and file versions, track assignments and turnaround times, and protect confidential client information.
Collaborate with Lighthouse developers and accessibility testers to improve internal and client solutions; maintain knowledge of relevant standards, techniques, and testing tools.
Represent Lighthouse Works’ Core Values: Servant Leadership, Inclusion, Collaboration, Empowerment, and Excellence.
Perform other duties as assigned.