Accessibility Specialist

CHESS•Farmington, NM
•Onsite

About The Position

The Accessibility Support Specialist assists faculty and staff with improving the accessibility of instructional and administrative content to support the College's digital accessibility initiatives and compliance efforts. The position reviews and remediates documents, assists with accessibility improvements in Canvas courses, and edits video captions. This is a temporary, part-time position through 05/14/2027, working under the supervision of the Director, Application and Technology Learning Services. Training is provided on institutional accessibility standards, tools, and remediation procedures; candidates are not expected to be accessibility experts when hired. The role is intended for individuals with strong technical skills and proficiency with common instructional and productivity technologies. Work generally follows established procedures and accessibility guidelines and focuses on improving digital content accessibility and usability for all users.

Requirements

  • High school diploma or equivalent.
  • Demonstrated proficiency using Microsoft Word, PowerPoint, and Adobe Acrobat.
  • Experience navigating and editing content within a learning management system.
  • Basic understanding of digital accessibility concepts, including document accessibility, accessible course content, or captioned media.
  • Strong attention to detail and ability to identify and correct errors in documents and captions.
  • Ability to communicate effectively with faculty, staff, and students.
  • Basic knowledge of digital accessibility principles and best practices.
  • Working knowledge of Microsoft Office applications, including Word and PowerPoint.
  • Basic knowledge of Adobe Acrobat and PDF editing.
  • Working knowledge of web-based applications and learning management systems.
  • Basic knowledge of video captioning and editing tools.
  • Knowledge of customer service principles and practices.
  • Skill in prioritizing and organizing work assignments, oral and written communication, and proofreading with proper grammar, spelling, and punctuation.

Nice To Haves

  • Canvas experience is preferred.

Responsibilities

  • Use accessibility checking tools in Microsoft Office, Adobe Acrobat, Canvas, and other approved software to identify and remediate potential accessibility issues.
  • Review Canvas course content and assist faculty with accessibility improvements using established guidelines and tools.
  • Provide basic guidance to faculty and staff on digital accessibility practices and available college resources.
  • Train faculty and staff on accessibility standards and procedures and on using available tools to remediate issues.
  • Research, troubleshoot, and resolve unusual or complex technical and accessibility-related problems; investigate unfamiliar challenges and escalate issues when appropriate.
  • Edit and correct video closed captions for accuracy, grammar, spelling, and punctuation.
  • Participate in staff meetings and trainings as required.
  • Perform other duties and projects as assigned.
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