Digital Accessibility and Change Management Specialist

University of Dayton • Dayton, OH

5d

About The Position

The Digital Accessibility and Change Management Specialist serves as the University’s Digital Accessibility Coordinator, providing campus-wide coordination, training, and guidance to support accessible websites, digital documents, multimedia, and other digital content.

The position also supports UDit’s service management and community engagement efforts under the direction of the Director of Service Management and Community Engagement. It develops and coordinates change management activities and communications to help the University community understand, prepare for, and adopt technology changes, with a focus on stakeholder engagement, readiness, and adoption across UDit initiatives, services, and technology changes.

The position additionally supports technology training and helps establish consistent internal documentation practices.

Requirements

• Bachelor’s degree or three years of relevant experience.
• Strong written and verbal communication skills, including the ability to translate technical or complex information into clear, audience-focused communications.
• Experience supporting organizational change, stakeholder engagement, communications, training, or technology adoption.
• Strong knowledge of digital accessibility standards and accessible content practices, including Web Content Accessibility Guidelines (WCAG).
• Experience supporting digital accessibility across websites, documents, multimedia, or other digital content.
• Ability to develop and deliver training, presentations, and supporting resources.
• Strong organizational skills, including the ability to manage multiple priorities and adjust as needs change.
• Strong attention to detail.
• Ability to collaborate effectively with technical teams, project teams, leadership, and campus partners.

Nice To Haves

• Bachelor’s degree in Communications, English, Journalism, Marketing, Organizational Communication, Management Information Systems, or a related field.
• Experience supporting organizational change or change management initiatives.
• Experience working with a content management system (CMS).
• Experience developing communication and change management plans.
• Experience developing and delivering technology training.
• Experience working with enterprise technology platforms.
• Previous higher education work experience.
• ITIL Foundations certification and demonstrated practical application.
• Change management training or certification, such as Prosci, or demonstrated practical experience with change management methodologies.
• Knowledge of and sensitivity to a Catholic Marianist work environment.

Responsibilities

• Provide campus-wide coordination, training, and guidance for digital accessibility.
• Support accessible websites, digital documents, multimedia, and other digital content.
• Support UDit’s service management and community engagement efforts.
• Develop and coordinate change management activities and communications to prepare the University community for and support adoption of technology changes.
• Support stakeholder engagement, readiness, and adoption across UDit initiatives, services, and technology changes.
• Support technology training.
• Help establish consistent internal documentation practices.

What This Job Offers

• Job Type: Full-time