Digital Accessibility & Risk Analyst (Internal Employment Opportunity)

OSU Rec Sports - Sport. Leadership. Wellness. • Corvallis, OR

6d • $66,000 - $85,000 • Hybrid

About The Position

University Information and Technology (UIT) at Oregon State University is hiring a full-time, 12-month professional faculty Digital Accessibility & Risk Analyst within the UIT Digital Experience team. Reporting to the Assistant Director for Web Technologies, the Analyst serves as an administrative and process steward for vendor accessibility documentation, vendor-risk intake coordination, and institutional reporting supporting OSU’s digital accessibility and vendor-risk infrastructure.

The role coordinates work across UIT Digital Experience, the Office of Information Security, procurement, and IT service management functions. It maintains vendor accessibility documentation, coordinates complete HECVAT submissions for technical review, and tracks accessibility-related tickets and barrier reports so that requests are routed and handled within expected service timelines. The position supports institutional service management maturity through visibility into intake workflows and responsiveness.

This is a cross-functional coordination and process-stewardship role, not a technical accessibility evaluation, compliance, enforcement, or program-ownership position. It complements the work of OSU’s Accessible Technology Specialist. OSU IT team members are expected to engage thoughtfully with AI and its responsible use, use data to inform decisions, promote inclusive excellence, and proactively support secure IT systems and services.

The position is based on the Corvallis campus and is hybrid, with the precise on-site and remote arrangement determined with the supervisor and dependent on business needs. The typical schedule is Monday through Friday, though work outside normal business hours and/or on weekends may sometimes be required. The anticipated start date is November 1, 2026. Starting salary is commensurate with skills, education, and experience; the stated salary range is $66,000–$85,000.

Requirements

• Bachelor’s degree in information technology, public administration, business administration, communications, library/information science, or a related field; or an equivalent combination of education and relevant professional experience totaling at least four years.
• Professional experience in administrative coordination, process management, or workflow stewardship in a technology, higher education, procurement, or compliance-adjacent environment.
• Strong organizational skills and demonstrated ability to manage concurrent workflows, track complex multi-party processes, and follow through on outstanding items in a timely manner.
• Excellent written and verbal communication skills and ability to communicate professionally with vendors, technical staff, and senior institutional leadership.
• Experience working with data, spreadsheets, and reporting tools to maintain tracking systems, develop dashboards, and produce accurate summary reports for administrative and leadership audiences.
• Ability to collaborate, build effective cross-unit working relationships, and exercise sound professional judgment across organizational boundaries.
• Willingness and ability to learn and apply institutional policies, accessibility documentation frameworks, and vendor-risk intake standards, including onboarding and ongoing professional development in digital accessibility concepts such as HECVAT, VPAT/ACR, and WCAG at a conceptual level.
• Must successfully complete a criminal history check and be determined position-qualified; incumbents must self-report convictions. Additional criminal history checks may apply to incumbents in youth programs every 24 months.

Nice To Haves

• Familiarity with vendor-risk assessment frameworks, including HECVAT or similar tools used in higher education or enterprise technology procurement.
• Familiarity with VPAT/Accessibility Conformance Report documentation standards and their role in technology procurement and accessibility governance.
• Conceptual familiarity with digital accessibility standards, including WCAG and Section 508; technical accessibility evaluation expertise is not required.
• Experience in higher education IT and familiarity with IT governance, vendor management, or procurement and contract management processes.
• Experience with IT service management platforms, intake ticketing systems, or workflow management tools such as ServiceNow or Jira.
• Experience with data visualization or reporting tools such as Power BI or Tableau.
• Familiarity with Oregon State University’s digital ecosystem, procurement processes, or institutional IT governance structure.

Responsibilities

• Maintain a centralized repository of VPATs and Accessibility Conformance Reports (ACRs) for university-adopted tools, enterprise platforms, and digital services.
• Track accessibility documentation requirements during vendor onboarding, procurement, purchasing, and renewals; coordinate with vendors and procurement partners to obtain missing or outdated documents.
• Coordinate incoming HECVAT submissions, check them for completeness and readiness, and route them to the Office of Information Security for technical review.
• Coordinate missing HECVAT documentation and track assessment lifecycles and aging.
• Coordinate administrative intake for accessibility barrier reports and related service requests submitted through reporting forms, ServiceNow, and other intake platforms.
• Monitor ticket queues and aging requests to support timely response, routing, escalation, and resolution of accessibility-related service requests.
• Develop and maintain dashboards, reports, and summaries on accessibility documentation status, HECVAT assessments, ticket performance, and related operational metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level