Dietary Manager

Capri Communities•Waukesha, WI

About The Position

The Dietary Manager provides residents with quality, affordable meals in a warm, friendly environment while supporting the profitability of Capri Dining Services, LLC. This hands-on management role oversees all aspects of culinary services provided to residents, including menu planning and dietary accommodations, food preparation and presentation, budgeting, staffing, facility cleanliness and safety, compliance, and community outreach. The manager also accepts on-call and emergency responsibilities.

Requirements

  • Bachelor’s degree in food service management or a related field, or an equivalent combination of education, certification, and experience.
  • At least four years of progressively responsible experience in a food service operation, including at least two years of supervisory experience.
  • ServSafe Certification or certification obtained within one year of employment.
  • Knowledge of quality food service preparation and service techniques and standards.
  • Knowledge of state health and safety regulations and requirements.
  • Knowledge of supervisory practices and principles.
  • Ability to communicate effectively in writing and verbally.
  • Computer proficiency, including Microsoft Word and Excel and other industry-related software.
  • Ability to perform each essential duty satisfactorily.

Responsibilities

  • Plan and design menus that fulfill residents’ dietary restrictions, considering guest counts, nutritional value, palatability, popularity, and cost.
  • Review menus and recipes to determine food and overhead costs and set prices for menu items.
  • Monitor food preparation methods, portion sizes, garnishing, and presentation to ensure food meets acceptable standards.
  • Monitor budgets, payroll records, and financial transactions to ensure expenditures are authorized and budgeted; manage the monthly budget to meet profit and loss goals and align labor expenses with costs and pricing objectives.
  • Recruit, train, schedule, and manage dietary aides and cooks, including adherence to HR policies and procedures, maintenance of employee files, and staff performance management.
  • Keep the restaurant, kitchen, and surrounding areas clean, orderly, and safe for residents, staff, and visitors.
  • Investigate and resolve complaints about food quality, service, or accommodations.
  • Arrange equipment maintenance and repairs and coordinate services such as waste removal and pest control.
  • Complete daily, weekly, and monthly reports on time.
  • Ensure compliance with state health and safety regulations and prepare for inspections.
  • Schedule and receive food and beverage deliveries and verify product quality and quantity.
  • Provide outreach dining services for resident activities that promote well-being, independence, and quality of life.
  • Conduct community outreach to promote Dining Services beyond Capri Communities’ property.
  • Accept on-call and emergency duties and responsibilities.
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