Diet Clerk-PD SEIU

EvergreenHealth•Kirkland, WA

2d•Onsite

About The Position

The Diet Clerk performs office and food-service tasks to ensure accurate and efficient ordering of prescribed food for patients. The role receives patient information and diet orders, follows dietician instructions, and maintains accurate patient and diet-ordering records. It also supports meal service by taking patient and visitor orders, answering menu questions, coordinating with kitchen and clinical staff, delivering and retrieving trays, monitoring food intake, and keeping assigned equipment and nourishment records organized. This is a per-diem day position in Food and Nutrition Services in Kirkland, Washington. On-the-job training is available, and employees receive one free meal per shift in the cafeteria. The position is covered by a collective bargaining agreement between EvergreenHealth and SEIU Healthcare 1199NW.

Requirements

High school graduate or an equivalent combination of education and experience.
Valid Washington State Food and Beverage Workers Permit.
Ability to communicate clearly.
Ability to provide excellent customer service.
Recent customer-service work experience; experience in a food or dietary service setting is preferred.
Knowledge of safety, sanitation, and food-handling standards and practices.
Ability to perform basic math, including addition, subtraction, multiplication, division, ratios, and number sequencing.

Nice To Haves

Food Services certification.
Hospital dietetics and diet therapy experience.

Responsibilities

Receive and process patient information and implement dietician instructions to support patients’ nutritional care.
Receive and process diet orders and food requests, and maintain accurate patient records and diet-ordering information.
Take meal orders from patients in person and over the telephone using standardized terminology.
Answer menu and recipe questions and offer alternatives that comply with the patient’s diet order.
Operate the electronic Point of Service (POS) system and hospital software applications for prompt and accurate meal ordering.
Follow up with kitchen and clinical staff as needed to ensure prompt and accurate meal delivery.
Retrieve meals from the kitchen; deliver trays to patients; retrieve trays after meals; and check that patients are satisfied with their experience.
Coordinate with nursing regarding medication before patients eat or a tray is delivered.
Expedite missing trays to support prompt service recovery.
Monitor and document patient intake, and report intake levels to the dietician and nursing.
Take orders for visitors in patient rooms, charge correctly, and deliver and retrieve their trays.
Retrieve equipment, small wares, and trays from assigned floors and return them to the dish room for washing and sanitizing.
Clean the mobile cart at the end of every meal.
Type and print tube-feeding and between-meal nourishment labels for proper patient identification.
Monitor and enter into the computer items sent after stocking nourishment centers and supplement tallies on assigned floors.
Perform other duties as assigned.