Diet Clerk-SEIU

EvergreenHealth•Kirkland, WA

1d•$24 - $37

About The Position

Responsible for performing office tasks that ensure accurate and efficient diet order taking of prescribed food to patients. The Diet Clerk processes patient information and diet orders, takes meal orders, supports accurate meal delivery, monitors and documents intake, and handles related equipment, records, and nourishment accounting. The role coordinates with kitchen and clinical staff, nursing, patients, and visitors to ensure responsive service and nutritional care.

Requirements

High school graduation or an equivalent combination of education and experience.
Valid Washington state Food and Beverage Workers Permit.
Ability to communicate clearly.
Ability to provide excellent customer service.
Recent customer service work experience; food or dietary service setting preferred.
Knowledge of safety, sanitation, and food-handling standards and practices.
Ability to perform basic math, including addition, subtraction, multiplication, division, ratios, and number sequencing.

Nice To Haves

Food Services certification.
Hospital dietetics and diet therapy experience.

Responsibilities

Receive and process patient information and implement dietician instructions to support nutritional care.
Receive and process diet orders and food requests, and maintain accurate patient records and diet-order information.
Take patient meal orders in person and by telephone using standardized terminology; answer menu and recipe questions and offer alternatives within the patient's diet order.
Operate the electronic Point of Service (POS) system and hospital software applications for accurate meal ordering; follow up with kitchen and clinical staff as needed to support prompt delivery.
Retrieve meals from the kitchen, deliver trays to patients, retrieve trays after meals, and check that the patient’s experience was satisfactory.
Coordinate with nursing regarding medication before a patient eats or a tray is delivered.
Expedite missing trays to provide prompt service recovery.
Monitor and document patient intake and report intake levels to the dietician and nursing.
Take visitor meal orders, charge correctly, and deliver and retrieve trays.
Retrieve equipment, small wares, and trays from assigned floors and return them to the dish room for washing and sanitizing; clean the mobile cart at the end of each meal.
Type and print tube-feeding and between-meal nourishment labels for proper patient identification.
Monitor and enter items sent after stocking nourishment centers and supplement tallies on assigned floors into the computer for accurate accounting.
Perform other duties as assigned.