Diesel Mechanic Technician

Ryder•Garner, NC

12d•Onsite

About The Position

Ryder is hiring a Master Level Diesel Technician in Garner, North Carolina. The role performs maintenance and repairs on heavy-duty vehicles, including complex mechanical and electronic diagnostics and repairs with minimal support. Technicians use diagnostic computers and software, maintenance documentation, shop management systems, and electronic records. The position also includes customer and driver interactions, roadside breakdown triage, facility maintenance, and coaching and advising other technicians. Ryder provides state-of-the-art diagnostic tools and equipment, paid training, and opportunities for career development and advancement. The schedule is Monday through Friday, with second-shift hours Tuesday through Thursday from 2:30 p.m. to 11:00 p.m. and Friday from 1:30 p.m. to 10:00 p.m. The posting also states that technicians must be available for shift work, weekends, and on-call duty as required. Pay is $35.50 per hour, with certification and quarterly bonus opportunities.

Requirements

Ability to perform all T3 tasks.
Demonstrated advanced analytical and vehicle maintenance repair skills.
Effective interpersonal communication skills.
Basic computer skills, including PC, Windows, and mouse use.
Ability to lift up to 50 pounds.
Availability for shift work, weekends, and on-call duty as required.
Proficiency operating shop computers and diagnostic test equipment.
Meet the minimum tool requirement.
Road-test vehicles as necessary.
Demonstrated ability to coach, mentor, and influence others.
Must be able to obtain a CDL within six months after hire.
Must pass a Ryder drug test, DOT physical, and Ryder road test.
Must pass a Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

ASE certification in PM, Brakes, A/C, electrical, or Electronics, or ASE Master Mechanic certification.

Responsibilities

Complete SBTIII training within 180 days (SBT220).
Complete required OEM online diagnostic scan tool software courses within 365 days and instructor-led OEM courses based on the location's fleet mix.
Perform standard vehicle maintenance and preventive maintenance.
Perform complex vehicle repairs with minimal support.
Access and use internal and external maintenance documents.
Diagnose and repair complex mechanical and electronic problems, using diagnostic computers and software when applicable.
Perform remote triage with RCRC and customers to determine solutions for roadside breakdowns.
Perform facility maintenance duties.
Interact with customers and drivers to determine the nature of assigned complaints.
Instruct and advise other technicians on maintenance repair procedures and diagnostics.
Coach and mentor technicians at other levels.
Advise shop management and other technicians on shop repairs.
Use key functions of the Shop Management System and available electronic documentation.
Work in accordance with applicable federal, provincial, and corporate compliance guidelines, including safety and DOT/MOT requirements.
Provide other operational support as required, including Service Island support.

Benefits

Medical, dental, and vision benefits after 30 days.
PTO accrual starting on Day 1, with up to 80 hours accrued in the first year.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Certification bonus of $100 for each new ASE certification obtained, up to $700.
Quarterly bonus of up to $500, paid four times per year.
Top Tech Competition awards of $250–$50,000 per year.
An extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in tech tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, tech, and more.
Unlimited referral bonuses up to $1,500 for each hired Diesel Mechanic Technician and Fuel Service Employee.