Diesel Mechanic Technician

Ryder•Indianapolis, IN

9h•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time experienced mobile automotive and diesel technician to support its heavy-duty truck fleet in Indianapolis, Indiana. The technician performs independent diagnostics, maintenance, and repairs on heavy- and medium-duty vehicles, including preventive maintenance, complex mechanical and electronic repairs, and roadside breakdown triage. The role is mobile and includes a company-provided service vehicle, fuel card, and cell phone. The position offers a flexible 40-hour work week, weekly hourly pay of $36.00 based on experience, and a $2,000 quarterly retention bonus during the first year. Weekend premiums apply. Technicians work with customers, drivers, other technicians, and internal support teams to diagnose complaints, coordinate work, explain repair estimates, and ensure customer satisfaction. The role also includes road-testing vehicles, documenting work through company systems, maintaining compliance and safety records, and completing required technical training and qualifications within specified timeframes. Ryder describes the workplace as safety-first and provides paid training and state-of-the-art equipment.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification.
Basic tools required; must have the minimum tools required by Ryder's Maintenance policy 2.02.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including preventive maintenance, oil changes, brake and tire work, diagnostics, air-conditioning and electrical repairs, and advanced repairs such as major engine, diesel after-treatment, or automotive fuel-injection repairs.
Four or more years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Four or more years of relevant work experience preferred.
Must be able to take home and secure an assigned mobile service truck and its contents, as applicable.
Must be able to drive Ryder vehicles.
Must pass a Ryder drug test, DOT physical, Ryder road test, and Ryder background and motor vehicle check, including verification of drug and alcohol history from previous employers for the last three years.
Must be able to understand and follow company policies and complete repair orders using company systems.
Ability to build and maintain professional relationships across organizational levels.
Ability to work independently and as part of a team, prioritize workload, and operate in a fast-paced environment.
Hands-on mechanic, customer service, and account management skills.
Strong verbal and written communication skills.
Self-driven, self-sufficient, and capable of multitasking, with strong organization, time management, attention to detail, and follow-up practices.
Entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Air Brakes (BA220 and BA298) within 90 days, including brake mechanics/inspectors FMCS 396.25 qualification.
Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic tool software courses as required by the location's predominant fleet OEM.

Nice To Haves

Post-secondary degree or technical certifications preferred.
Non-commercial Driver License Class E preferred.
Valid Commercial Driver License (CDL) Class A preferred.
Four or more years of relevant work experience preferred.

Responsibilities

Make decisions about vehicle diagnostics and repair.
Perform standard and preventive vehicle maintenance, complex repairs, and repairs with minimal support.
Use internal and external maintenance documents and diagnostic computers or software to diagnose and repair mechanical and electronic problems.
Perform remote triage with RCRC and customers to determine solutions for roadside breakdowns.
Perform facility maintenance duties.
Interact with customers and drivers to determine the nature of assigned complaints.
Instruct and advise other technicians on repair procedures and diagnostics.
Work with non-contractual customers to manage accounts, facilitate preventive maintenance, resolve repair issues, and discuss repair estimates.
Coordinate work schedules as required by customers.
Road-test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and repairs on vehicle systems, including air conditioning and heating, air and hydraulic brakes, cargo handling and liftgates, electrical and charging systems, clutches, cooling and cranking systems, lighting and electrical accessories, drive axles and drivelines, engines and fuel systems, steering and axles, suspension, tires and wheels, and vehicle coupling systems.
Use key functions of the Shop Management System and electronic documentation.
Perform work in accordance with federal, state, local, and corporate safety, DOT, and other compliance guidelines.
Maintain service, safety, and environmental records required by corporate and government requirements.
Meet company maintenance measurements related to inspections and the performance of preventive maintenance, brake, tire, and wheel work, including safety-related maintenance.
Perform other duties as assigned.
Complete required training and qualifications, including specified preventive maintenance, brake, tire and wheel, air-conditioning, electrical, service island support, and OEM diagnostic software courses within the stated deadlines.

Benefits

Weekly hourly pay of $36.00, based on experience.
$2,000 quarterly retention bonus during the first year.
Fuel card and company cell phone.
Company-provided mobile service vehicle.
Medical, dental, and vision coverage after 30 days.
80 hours of paid time off in the first year, starting on Day 1.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Weekend premiums.
Additional training to advance skills.
Top Tech Competition awards of $250 to $50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.